Motorcycle Service Advisor
About The Position
The Motorcycle Service Advisor helps customers identify and authorize the service their motorcycles need. The role involves reviewing vehicles and service histories, recommending appropriate services, parts, and accessories, and providing accurate estimates for cost and completion time. Success requires strong customer communication, product knowledge, and the ability to work effectively in a process-driven team environment. Comprehensive training, competitive compensation, and benefits are offered. The listed duties describe the general nature of the work and may be amended to meet business and organizational needs.
Requirements
- Previous experience as a motorcycle or automotive service advisor/writer.
- Ability to work well in a process-driven environment and with a dedicated team.
- Outstanding verbal and written communication skills.
- Working knowledge of vehicle service terminology, vehicle service needs, and motorcycle functions.
Responsibilities
- Inspect vehicles and refer to service histories to identify and verify customers’ service needs.
- Promote appropriate services, parts, and accessories by understanding the products and their associated service requirements.
- Demonstrate behaviors consistent with the Company’s Values when interacting with customers, coworkers, and vendors.
- Provide accurate cost and completion-time estimates for recommended services, communicate them to customers, and obtain proper authorization.
Benefits
- Paid time off
- Medical, dental, and vision coverage
- Life insurance and long-term disability coverage
- Retirement program with company match
- Comprehensive training
- Competitive compensation
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
