Motorcycle Parts Associate

Down Home Harley-Davidson•Burlington, NC

About The Position

Down Home Harley Davidson is seeking a full-time, motivated Parts Counter Person to support its service team. The role involves ordering, receiving, and billing parts; maintaining parts storage and inventory records; and assisting retail customers and technicians. The associate is expected to provide superior customer service and keep the department and work area orderly, neat, and clean. Other duties may be assigned by management. The listed duties describe the general nature of the work and are not exhaustive; responsibilities may be amended to meet business and organizational needs.

Requirements

  • Be a customer-oriented, self-motivated team player.
  • Have one to two years of prior parts sales experience in a retail parts, motor/powersports, or vehicle dealership setting.
  • Be computer literate.
  • Be available to work a flexible schedule that includes some evenings and Saturdays.

Responsibilities

  • Order, receive, and bill parts.
  • Maintain proper storage of parts.
  • Assist retail customers and technicians, including answering phones.
  • Help manage parts inventory through bin counts and record keeping.
  • Keep the department and work area orderly, neat, and clean.
  • Maintain a superior level of customer service.
  • Perform other duties as directed by management.

Benefits

  • Medical benefits.
  • Employee discounts on purchases, parts, and service.
  • Paid time off.
  • Comprehensive training.
  • Competitive compensation.
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