Parts Specialist Motorcycle ATV Powersports

Mountain Motorsports LLC • Buford, GA

13h • $35,000 - $55,000

About The Position

Parts Specialists are the sales force of the retail parts department. They handle customer transactions from start to finish while working to achieve department and personal goals. The role involves promoting a seamless customer experience, supporting teamwork and store profitability, meeting revenue and margin goals, managing customer leads and retention through CRM systems, and maintaining accurate, organized inventory and a clean customer-facing showroom. Compensation is hourly plus commission.

Requirements

• Ability to work regular scheduled store hours, including 9 or more hours per day and weekends.
• Ability to work in a high-stress environment and under tight deadlines, including longer or later hours as needed.
• Ability to engage and interact throughout the workday with clients and employees using communication methods including phone and computer.
• Ability to occasionally lift up to 35 pounds and push more than 100 pounds.

Responsibilities

• Model the company’s mission and core values.
• Work effectively with employees, departments, and locations to provide customers with a seamless experience and promote teamwork and store profitability.
• Support team-member performance through ongoing evaluations, recognition, rewards, and coaching practices.
• Maintain accountability for cleanliness, organization, and safety standards.
• Continually develop and apply selling skills, strategies, and techniques; complete OEM or vendor training within company timelines; and maintain product, market, and industry knowledge.
• Achieve personal and department revenue and margin goals through effective merchandising and selling.
• Manage CRM systems to maximize leads and customer loyalty and retention.
• Communicate inventory information accurately and effectively to internal and external customers.
• Control shrinkage and obsolescence to maintain inventory accuracy, organization, and showroom cleanliness.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed