Motor Vehicle Program Supervisor 3 - Bureau of Motor Vehicles

Commonwealth of Pennsylvania • Dauphin County, PA

23h • Hybrid

About The Position

This position supports statewide vehicle inspection operations by overseeing field activities, reviewing violation reports, and guiding program improvements. It involves coordinating audits, supporting staff, and communicating with partners throughout the Commonwealth. As a Motor Vehicle Program Supervisor 3, you will perform the following duties: Program Oversight: Manage statewide safety and emissions inspection activities, including audits of safety and emissions inspection stations and investigations of consumer complaints related to inspection activities. Violation Review: Evaluate investigation reports and determine appropriate sanctions for inspection program violations Training Guidance: Review and provide input on certification training materials and program updates. Develops and coordinates at least one Quality Assurance Officer Training Conference per year. Data Management: Support the maintenance of inspection databases and verify accuracy of certification information Procedure Development: Establish and update procedures for staff to support consistent and effective operations Board Coordination: Coordinate activities of the Inspection Advisory Board, including meetings, agendas, and communication with partners.

Requirements

• Four years of experience in progressively responsible and varied line management or administrative staff work in a public or private organization.
• Two years of experience with a state motor vehicles program, an automobile service organization, motor vehicle manufacturer, or other comparable organization associated with the automobile industry which provided experience in the application and interpretation of state motor vehicle laws.
• Graduation from a four-year college or university, or any equivalent combination of experience and training.
• Ability to perform essential job functions.

Responsibilities

• Manage statewide safety and emissions inspection activities, including audits of safety and emissions inspection stations and investigations of consumer complaints related to inspection activities.
• Evaluate investigation reports and determine appropriate sanctions for inspection program violations.
• Review and provide input on certification training materials and program updates.
• Develops and coordinates at least one Quality Assurance Officer Training Conference per year.
• Support the maintenance of inspection databases and verify accuracy of certification information.
• Establish and update procedures for staff to support consistent and effective operations.
• Coordinate activities of the Inspection Advisory Board, including meetings, agendas, and communication with partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager