Clerical Assistant 2 (Bureau of Motor Vehicles)
About The Position
As a Clerical Assistant 2 with the Department of Transportation, you will work directly with customers to process key registration and licensing requests. This position allows you to build confidence in handling forms, payments, and important regulations. You will support an office dedicated to accuracy and helpful service. Become part of a group that works to keep motor vehicle records reliable for everyone. This position centers on assisting customers with motor vehicle and driver licensing applications while ensuring that all information is processed correctly and consistently. The role helps maintain accurate records and smooth daily operations.
Requirements
- Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
- You must be able to perform essential job functions.
Responsibilities
- Assist customers in person or by telephone with licensing and registration needs
- Examine, verify, and issue driver license and registration documents
- Process bureau forms for replacements, corrections, renewals, and disability placards
- Investigate discrepancies and retrieve documents to correct customer records
- Determine negotiability of checks and money orders and handle cash transactions
- Ensure proper fee waiver documentation and follow departmental guidelines
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid holidays
- Flexible scheduling
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
