Mortgage Supervising Loan Officer

PNC•Riverside, CA
•Onsite

About The Position

At PNC, employees work together to deliver a strong customer experience and foster an inclusive workplace. This is a producing role with salary and incentives, based in the Inland Empire/Riverside, California area. PNC describes its workplace as in-office and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. The Mortgage Supervising Loan Officer recommends mortgage solutions consistent with lending guidelines and client requirements and manages the daily loan activities of a small, high-performing team of Mortgage Loan Officers. The role manages customer relationships and loan pipelines, develops prospective business, supports and grows the market sales force, and collaborates with stakeholders to complete mortgage transactions. It also collects and analyzes financial information for complex borrowers and reviews documentation for compliance. The role is incentive eligible, with payments based on company, business, and/or individual performance. The posted base salary is $37,440.00. Roles at this level typically require a university or college degree and at least two years of relevant professional experience; comparable education, job-specific certifications, and experience may be considered in lieu of a degree. The posting lists no degree and no required certifications. Candidates may be subject to additional background checks under Consumer Financial Protection Bureau regulations, and the position is subject to applicable FDIA Section 19 and, for registered roles, SAFE Act and/or FINRA requirements.

Requirements

  • Typically, a university or college degree and at least 2 years of relevant professional experience; a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered instead of a degree.
  • Demonstrate the knowledge, skills, and abilities appropriate to the role.
  • Candidates being considered will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
  • The position is subject to Section 19 of the Federal Deposit Insurance Act and, for any registered role, applicable SAFE Act and/or FINRA requirements.
  • PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Nice To Haves

  • A history of proven production.
  • Skills in banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, and sales.
  • Competencies in coaching others, customer experience management, effective communications, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, and selling.

Responsibilities

  • Recommend loan solutions in accordance with lending guidelines and clients' requirements.
  • Manage daily loan activities of a small, high-performing Mortgage Loan Officer team.
  • Manage a portfolio of customer relationships and seek opportunities to retain existing clients and develop new ones.
  • Prepare loan solutions and refer customers to other banking products and services.
  • Review documentation to ensure compliance.
  • Grow, retain, and develop an effective sales force covering the market's geography.
  • Manage personal and team pipelines for efficiency.
  • Collaborate with internal and external stakeholders to complete mortgage transactions.
  • Collect and analyze customer financial information for multifaceted and/or complex borrowers.
  • Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.
  • Provide customer-focused service and create customized customer solutions.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature, for eligible full-time employees.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match.
  • Pension and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select fully paid programs.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave, depending on eligibility.
  • Up to 11 paid holidays each year, depending on eligibility.
  • 9 occasional absence days each year, unless otherwise required by law.
  • 15 to 25 vacation days each year, depending on career level and years of service.
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