Mortgage Servicer I

Tinker Federal Credit Union • Oklahoma City, OK

6d

About The Position

Tinker Federal Credit Union’s Mortgage Lending department is hiring a Mortgage Servicer I to maintain mortgage loans throughout their life cycle, from new loans through payoff. The role includes mortgage release processing, general ledger and check balancing, and maintaining investor records and preparing monthly reports for management. The position is non-exempt and offers a starting rate of $24.64 per hour; actual placement depends on experience relative to organizational needs and internal salary equity. The schedule is 8:00 AM to 5:00 PM, Monday through Friday. TFCU describes opportunities for professional development and growth through training and continued education.

Requirements

• High school diploma or equivalent.
• Two years of accounting or mortgage servicing/processing experience, or equivalent.
• Ability to obtain and maintain strong knowledge of TFCU policies, procedures, products, and related teller, accounting, and lending functions.
• Comprehensive understanding of the mortgage loan life cycle, including onboarding new loans, posting payments, managing escrow, and ensuring timely payment of homeowners’ insurance.
• Knowledge of real estate practices, applicable real estate law, loan policies, loan rate structures, and federal lending regulations.
• Working knowledge of investor reporting requirements and related accounting processes.
• Strong foundation in basic accounting principles and general ledger functions.
• Excellent organizational skills, with strict attention to detail and accuracy.
• Strong problem-solving abilities and capacity to resolve issues in a variety of situations.
• Incumbent bonding is required by TFCU’s chosen authority.

Nice To Haves

• Credit union experience.

Responsibilities

• Maintain mortgage loans efficiently and on time throughout their life cycle, from new loans to payoff.
• Verify mortgage releases and submit them for filing with the county.
• Balance general ledger accounts and checks.
• Maintain accurate investor records and provide monthly reports to management.
• Assist members with escrow accounts and provide accurate guidance on mortgage-related inquiries.

Benefits

• Professional development and growth opportunities through training and continued education.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED