Mortgage Processor I

AIR ACADEMY•Colorado Springs, CO

1h•$21 - $26•Hybrid

About The Position

As a Mortgage Processor at Air Academy Credit Union, you will prepare mortgage loan files for underwriting, review documentation, coordinate with lending partners, and keep deadlines on track. You will help resolve missing information and questions so potential issues do not become larger problems. The position involves preparing complete and accurate files under AACU guidelines and applicable investor requirements, working with conventional, FHA, VA, and down payment assistance programs, and supporting a smooth member experience through accuracy, organization, communication, and follow-through. The role is based at AACU's corporate headquarters in Colorado Springs, Colorado, with the possibility of a hybrid arrangement that includes remote work two to three days per week. Hybrid work depends on demonstrated ability to work independently with limited supervision. You will receive support from the mortgage team while learning internal procedures, investor requirements, systems, and processing expectations. The posting lists an hourly pay range of $20.50–$24.10 for Mortgage Processor I (1–2 years of experience). Full-time AACU employees receive paid sick and vacation time, medical, dental, and vision plans, a 401(k) with a 6% company match, tuition reimbursement after 90 days, auto and mortgage loan discounts, and opportunities to develop skills and grow within the credit union. The posting anticipates closing on November 9, 2026.

Requirements

Two to four years of experience or knowledge of mortgage loan processing is required.
Working knowledge of conventional, FHA, and VA loan programs, including applicable guidelines and documentation requirements.
Ability to review complex documentation, manage multiple files, meet deadlines, and maintain accurate records.
Strong written and verbal communication skills when working with members, mortgage professionals, and internal teams.
Comfort working in mortgage loan origination systems, reviewing electronic documentation, and learning new technology.
Ability to work independently with limited supervision for the potential hybrid arrangement.

Nice To Haves

At least one year of first-mortgage processing experience is preferred.
Experience with Encompass is preferred.

Responsibilities

Prepare complete and accurate mortgage loan files for underwriting according to AACU internal guidelines and applicable investor requirements.
Research investor and agency guidelines as needed, and collect and follow up on underwriting conditions.
Apply submission requirements and guidelines for conventional, FHA, VA, and down payment assistance loan programs.
Review applications, disclosures, and supporting documentation for applicable investor, HMDA, TRID, FHA, VA, Fannie Mae, and Freddie Mac requirements.
Monitor the loan pipeline and closing calendar, follow up on outstanding items, and help prevent avoidable delays.
Communicate proactively with members, mortgage originators, underwriters, credit union associates, real estate professionals, and other lending partners.
Balance multiple loan files, changing priorities, documentation needs, and department service expectations.
Anticipate file needs and provide accurate, organized, and dependable follow-through throughout the process.