Mortgage Paralegal - Legal and Compliance

Lennar•Tallahassee, FL

4d•Remote

About The Position

The Mortgage Paralegal supports the Legal and Compliance teams by coordinating litigation and regulatory matters in a highly regulated financial services environment. Responsibilities include managing subpoena/civil investigative demand intake and response workflows, organizing and producing documents (including redactions), tracking deadlines and regulatory/production requests, and maintaining matters in case management and document management systems. The Paralegal assists with consumer complaint and contested matter correspondence, conducts legal and factual research using statutes, agency guidance, and related sources, and helps prepare draft filings, memoranda, and internal reports. This role also supports contract lifecycle management, legal e-billing administration, and legal inbox management. The Paralegal works closely with the Chief Legal and Risk Officer and partners with internal stakeholders and outside counsel as needed in a remote setting. This position requires deep paralegal experience, strong knowledge of mortgage industry practices, and the ability to manage high-volume, time-sensitive matters in a regulated environment, with ability to adapt quickly and incorporate technology where appropriate.

Requirements

A minimum of 10 years of relevant experience as a Paralegal required, preferably in the financial services industry or a firm that provides services to companies in the financial services industry.
Demonstrated experience supporting in-house legal teams or law firms.
Ability to support contract, vendor, and policy management activities.
Ability to use Microsoft applications (Word, Excel, Outlook, PowerPoint, Teams) and Adobe Acrobat (PDFs); proficiency in AI tools preferred.
Ability to work with or learn NMLS-related processes and requirements.
Ability to work with or learn loan origination systems (e.g., Encompass).
Ability to apply knowledge of mortgage regulatory frameworks (e.g., RESPA, TILA, ECOA, CFPB requirements).
Ability to use Legal Tracker (Serengeti) or similar legal e-billing platforms.
Ability to recognize and support legal and regulatory compliance needs in the financial services industry.
Ability to communicate clearly in writing and verbally, including editing/proofreading with strong grammar and spelling.
Ability to organize, manage time, and multitask with strong attention to detail.
Ability to take initiative, resolve inquiries independently, and exercise sound judgment.
Ability to remain poised and effective in a fast-paced, deadline-driven environment, including under stressful situations.
Ability to handle highly confidential information with discretion.
Ability to maintain a strong professional presence, including maturity and self-confidence.
Ability to prepare and format legal documents.
Ability to interact professionally with strong interpersonal skills and appropriate business demeanor.
Ability to collaborate effectively with co-workers, supervisors, and management.
Ability to understand and follow posted work rules and procedures.

Nice To Haves

Paralegal Associate Degree, Bachelor’s Degree, and/or Paralegal Certification strongly preferred.
Familiarity with corporate governance and risk management oversight preferred.
Previous experience as contract administrator preferred.
Proficiency in AI tools preferred.

Responsibilities

Review pleadings and related filings (e.g., summons, complaints, affidavits, answers, motions, orders, and judgments).
Coordinate intake, logging, and timely responses to subpoenas, garnishments, and other legal requests in partnership with internal stakeholders and outside counsel.
Support audits, regulatory exams, and internal reviews by compiling documentation and responding to information requests.
Liaise with outside counsel to coordinate matter intake, status updates, and documentation requests, and to facilitate communication among Legal, Compliance, and business teams.
Maintain matters in case management systems by analyzing complaints and claims, conducting fact-gathering and legal research (e.g., statutes, agency guidance, seller guides, judicial decisions), and synthesizing findings to support filings, correspondence, memoranda, and internal reports.
Maintain matter databases and electronic files by organizing and tracking case documents in accordance with retention policies.
Support settlement administration by gathering and organizing settlement data, preparing approval requests, requesting payments, reviewing agreements and releases, and coordinating signature routing.
Manage consumer complaint and contested matter correspondence by performing intake and logging, supporting investigations, drafting responses (e.g., CFPB, BBB, direct), and producing trend, risk, and management reports.
Support contract lifecycle management by coordinating intake, tracking, execution, and storage; preparing summaries, issue spotting, and redlines under attorney supervision; and maintaining templates, repositories, and version control.
Administer legal e-billing (e.g., Legal Tracker/Serengeti) by reviewing and coding invoices, tracking accruals, ensuring compliance with outside counsel guidelines, resolving discrepancies with firms, and monitoring legal spend and budgets.
Manage shared Legal inboxes and intake channels by routing inquiries, responding to routine requests, and escalating high-risk or sensitive matters.
Update policies, procedures, and internal documentation in coordination with Legal and Compliance leadership.
Handle routine legal issues under the direction of internal counsel.
Provide administrative support as needed, including proofreading drafts, obtaining execution signatures, and distributing fully executed documents to internal teams and outside counsel.
Contribute to ongoing and special legal projects and perform other responsibilities as assigned.