Mortgage Paralegal

Regions Bank•Birmingham, AL

13d•$83,000 - $102,770•Onsite

About The Position

The Mortgage Servicing Paralegal provides legal and operational support to the Legal Department by managing mortgage legal matters, coordinating with outside counsel, maintaining matter management systems, and preparing customer correspondence. The role supports accurate matter tracking, timely communication, and effective file management while assisting attorneys and senior legal professionals with mortgage servicing and related legal matters in a fast-paced, high-volume legal environment. The position receives and processes Mortgage CSC matters; opens and maintains matters in the Onit matter management system; tracks matter activity, dates, and deadlines; and prepares and distributes HOA and COA correspondence, legal notices, letters, and supporting documents. It coordinates certified mail, maintains mailing records, monitors matters for outside-counsel updates, and organizes legal documents received from external firms. The paralegal prepares matter summaries and status updates, identifies matters requiring attorney review, and escalates issues as appropriate. The role also assists with MERS activities, including officer records, document execution packages, and tracking MERS matters, as well as Fannie Mae and Freddie Mac servicing and legal requirements. Other special projects and legal support duties may be assigned. The position is a key support function within the Legal Department, enabling attorneys and senior legal professionals to focus on complex legal analysis, litigation oversight, regulatory matters, MERS responsibilities, and other work requiring specialized legal expertise and authority. The job is full-time, based at Regions Center in Birmingham, Alabama, and is not incentive eligible. The listed job-range target minimum is $83,000 and the median is $102,770; actual pay may vary based on relevant factors.

Requirements

Bachelor’s degree in a related field and five years of legal experience in a law firm or in-house counsel environment; or a high school diploma and nine years of legal experience in a law firm or in-house counsel environment.
Ability to work independently.
Data entry and typing skills.
Proficiency in Microsoft Office, including Excel, Word, Outlook, Teams, and PowerPoint.
Strong attention to detail.
Strong time-management skills.
Strong research, writing, and verbal communication skills.

Nice To Haves

Paralegal certificate or formal legal training.
Subject matter experience in a given area of law or banking.

Responsibilities

Receive, review, and process incoming Mortgage CSC matters.
Open and maintain legal matters in the Onit matter management system, ensuring accurate records, documentation, and case information.
Monitor matter activity and track key dates and deadlines to assist with timely handling and resolution.
Prepare, print, assemble, and distribute HOA and COA correspondence, legal notices, letters, and supporting documentation.
Coordinate certified mail processing, maintain delivery and correspondence records, and ensure mailings are completed accurately and on time.
Monitor litigation and non-litigation matters for updates from outside counsel and communicate with firms to obtain status updates, documentation, and other information needed for file management.
Review, organize, and maintain pleadings, correspondence, status reports, and other legal documents received from external law firms.
Prepare and provide matter summaries, status reports, and updates to attorneys, management, and business partners as requested.
Support attorneys and legal management in administering mortgage servicing legal matters, identify matters requiring attorney review, and escalate issues as appropriate.
Assist with MERS-related activities, including maintaining officer records, coordinating document execution packages, tracking MERS matters, and supporting Fannie Mae and Freddie Mac servicing and legal requirements as requested.
Assist with special projects, legal operations initiatives, and other paralegal and legal support duties as assigned.