Mortgage Paralegal

Regions Bank•Birmingham, AL

12d•Onsite

About The Position

The Mortgage Servicing Paralegal provides legal and operational support to Regions’ Legal Department by managing mortgage legal matters, coordinating with outside counsel, maintaining matter management systems, and preparing customer correspondence. The role supports accurate matter tracking, timely communication, and effective file management across a high volume of matters in a fast-paced legal environment. The position manages incoming Mortgage CSC matters, maintains records in the Onit matter management system, tracks activity and deadlines, prepares HOA and COA correspondence and legal notices, and coordinates certified mail. It also monitors assigned matters for updates from outside counsel, organizes legal documents, prepares matter summaries and status reports, and supports attorneys and legal management in administering mortgage servicing legal matters. Additional duties include assisting with MERS-related activities, supporting Fannie Mae and Freddie Mac servicing and legal requirements as requested, and contributing to special projects and other legal support work. This position is a key support function within the Legal Department, managing time-intensive legal and operational processes so attorneys and senior legal professionals can focus on complex legal analysis, litigation oversight, regulatory matters, MERS responsibilities, and other work requiring specialized legal expertise and authority. The role reports to an attorney in the Legal Department. The position requires tracking time and is eligible for overtime for hours worked over 40 per week under the Fair Labor Standards Act.

Requirements

Bachelor’s degree in a related field and five years of legal experience in a law firm or in-house counsel setting, or a high school diploma and nine years of legal experience in a law firm or in-house counsel setting.
Ability to work independently.
Data entry and typing skills.
Proficiency in Microsoft Office, including Excel, Word, Outlook, Teams, and PowerPoint.
Strong attention to detail.
Strong time management skills.
Strong research, writing, and verbal communication skills.
Strong organizational skills and ability to manage a high volume of matters in a fast-paced legal environment.

Nice To Haves

Paralegal Certificate or formal legal training.
Subject matter experience in a given area of law or banking.

Responsibilities

Receive, review, and process incoming Mortgage CSC matters.
Open and maintain legal matters in the Onit matter management system, ensuring accurate records, documentation, and case information.
Monitor matter activity, track key dates and deadlines, and assist in ensuring timely handling and resolution of assigned matters.
Prepare, print, assemble, and distribute HOA and COA correspondence, legal notices, letters, and supporting documentation.
Coordinate certified mail processing, maintain delivery and correspondence records, and ensure mailings are completed accurately and timely.
Monitor assigned litigation and non-litigation matters for updates from outside counsel and communicate with firms to obtain status updates, documentation, and other information necessary for file management.
Review, organize, and maintain pleadings, correspondence, status reports, and other legal documents received from external law firms.
Prepare and provide matter summaries, status reports, and updates to attorneys, management, and business partners as requested.
Support attorneys and legal management in administering mortgage servicing legal matters, including identifying matters requiring attorney review and escalating issues as appropriate.
Assist with MERS-related activities, including maintaining officer records, coordinating document execution packages, tracking MERS matters, and supporting Fannie Mae and Freddie Mac servicing and legal requirements as requested.
Assist with special projects, legal operations initiatives, and other paralegal and legal support duties as assigned.
Track time; overtime is eligible for hours worked in excess of 40 per week under the Fair Labor Standards Act.