Compliance and Legal Counsel

Kastle•San Francisco, CA

1d•Onsite

About The Position

Kastle is seeking a Compliance Counsel to build the regulatory foundation for its AI agents serving financial institutions. This hands-on individual contributor role has broad ownership and involves working directly with founders, product and engineering teams, and customers to translate financial services regulations into product requirements, compliance tests, and operational controls. The counsel will also review commercial contracts and help customers understand how Kastle’s agents fit into their compliance programs. The work covers ECOA, FCRA, FDCPA, UDAAP, TCPA, SCRA, RFPA, CAN-SPAM, privacy requirements, BSA/AML, E-SIGN, applicable implementing regulations, and state laws. The position is based in San Francisco, or requires relocation there, and involves working in person from the company office. The team typically works around 60 hours per week, beginning at 8:00 AM, with five days spent collaborating in person.

Requirements

Juris Doctor (JD) and active membership in good standing with a U.S. state bar, with eligibility to practice as in-house counsel in California.
At least 4 years of relevant legal or regulatory compliance experience, including hands-on work within a lender, bank, or fintech.
Experience partnering with product and engineering teams at a technology company to bring regulated products to market.
Strong knowledge of lending and banking compliance, with the judgment to research unfamiliar issues and know when to involve specialist counsel.
Experience translating regulatory requirements into policies, controls, monitoring, or compliance testing.
Ability to independently review, draft, and negotiate commercial agreements.
Clear writing and practical advice, including the ability to explain complex requirements and recommend next steps.
High ownership, attention to detail, and comfort working through ambiguity.
Based in San Francisco or willing to relocate and work from the office.

Nice To Haves

Experience spanning both a lending business and a technology company.
Familiarity with loan origination, servicing, and collections operations audit requirements.
Experience evaluating AI systems, reviewing automated customer interactions, or building compliance monitoring programs.

Responsibilities

Build Kastle’s AI compliance program, including policies, controls, review processes, and documentation for responsible deployment across consumer lending, commercial lending, and banking workflows.
Work with product and engineering teams to define compliant agent behavior, create realistic testing scenarios and pass/fail criteria, and investigate failures before and after deployment.
Maintain a current, usable library of regulatory requirements and interpretations; track changes in laws, rules, and guidance and translate them into product, testing, and customer-guidance updates.
Review agent scripts, disclosures, communication flows, and new capabilities; identify risks and advise on practical ways to launch products.
Partner with bank and lender legal and compliance teams on deployment reviews, control requirements, and ongoing compliance questions.
Draft, review, and negotiate customer and vendor agreements, including confidentiality, data protection, and compliance provisions; coordinate specialized matters with outside counsel.
Help sales and leadership accurately explain Kastle’s controls in customer conversations, diligence responses, and external materials.