Mortgage Lock Desk Manager

Griffin Funding•San Diego, CA

6d•Onsite

About The Position

The Lock Desk Manager leads our lock desk while staying hands-on in the work. You're still reviewing and verifying lock requests, registering loans with investors, and issuing confirmations, and on top of that you own the health of the desk: monitoring margins and revenue, running the reports that show how we're performing, and serving as our Optimal Blue administrator. You set the standard for accuracy and responsiveness, you're the final word on lock policy, and you make sure pricing and profitability stay protected on every file. It's a player-coach role built for someone who wants to lead without losing touch with the desk.

Requirements

3+ years of mortgage experience with direct lock desk experience
Experience monitoring margins and revenue and running lock desk reporting
Optimal Blue administration experience
Located in San Diego, CA

Nice To Haves

LendingPad experience a plus
A track record of building and keeping strong investor relationships

Responsibilities

Review, verify, and lock incoming LO lock requests
Register loans with investors and issue confirmations to the appropriate parties
Enter lock request and confirmation information accurately and efficiently into the LOS
Extend locks and assist in loan restructures
Audit locks for accuracy
Monitor margins and revenue to protect profitability across the pipeline
Run and review reports on lock desk performance
Flag and address risks to pricing and margin before they become problems
Serve as the Optimal Blue administrator, managing pricing rules, configurations, and investor setups
Keep the secondary tab and lock confirmations in LendingPad updated throughout the life of the loan
Set the standard for accuracy and responsiveness on the desk
Serve as the final resource for lock policy questions from sales and operations
Build and maintain investor relationships, communicating lock changes and building rapport
Perform any other duties as assigned from time to time by the Company, depending on operational needs and changes