Provides support to the Servicing Department with Product Coordination and System Administration. Assists in the onboarding of new loans to the servicing system. Pre-audits new loans to ensure information entered is accurate. Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors. Completes the daily deposit of all checks that have been received. Responsible for handling the return mail received in the office (welcome packets).
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Career Level
Mid Level
Education Level
High school or GED