Mortgage Loan Processor - Level II

SERVION INC•New Brighton, MN

17d•$23 - $29

About The Position

The Mortgage Loan Processor performs administrative duties to process residential first mortgage loans accurately and on time. The role reviews, validates, and prepares loan documentation to ensure files are complete and compliant before closing. The processor communicates with borrowers, loan officers, underwriters, closers, and other parties to coordinate information and support smooth loan closings. The position operates under moderate supervision, with performance evaluated on accuracy, timeliness, and achievement of processing objectives. At Level II, the processor performs Level I responsibilities with a high degree of independence and independently processes FHA and VA loans. This includes understanding government mortgage programs and documentation needed for processing and underwriting approval, as well as entering data on FHA Connection and VA platforms.

Requirements

High school diploma or GED required.
Level II: 2 or more years of mortgage-industry experience processing conventional and FHA or VA loans.
Ability to perform Level I responsibilities with a high degree of independence.
Experience and independent ability to process FHA and VA loans.
Familiarity with systems, processes, laws, regulations, guidelines, principles, software, and interactions with individuals or teams.
Excellent communication skills and demonstrated effectiveness working with loan originators and loan applicants.
Ability to work courteously, effectively, and efficiently with a wide range of personalities.
Ability to enter data accurately and efficiently into computer software systems.
Ability to work under stress while maintaining effective liaison among members, loan officers, Realtors, and vendors and facilitating compliant loan transactions.
Ability to exchange information and report facts and technical information clearly and concisely.
Ability to attend accurately to many details in a timely manner.
Ability to recognize consequences of problem situations and refer them to the appropriate people for resolution.
Ability to resolve questions and problems with a supervisor, manage personal workflow, and meet deadlines.
Ability to perform arithmetic operations accurately, including calculations involving rates, percentages, and American monetary units using a calculator.
Ability to manage multiple files and meet deadlines in a fast-paced environment.
Ability and willingness to work overtime hours as requested.

Nice To Haves

A two- to four-year degree.
Knowledge of recent compliance regulations.
Ability to analyze paperwork and perform pre-underwriting.
Two or more years of experience with Encompass LOS.
Knowledge of mortgage lending guidelines and documentation requirements.
Proficiency in mortgage processing systems and standard office software.

Responsibilities

Communicate with loan officers, members, and internal employees.
Review residential loan application files to verify that application data is complete and meets establishment standards, including mortgage type and amount, borrower assets and liabilities, and employment history.
Understand mortgage real estate lending practices, including federal and state regulations, agency requirements, and Credit Union requirements.
Follow up on outstanding documentation to ensure receipt within turnaround-time standards.
Use sound judgment when validating loan approval using Fannie Mae Desktop Underwriter.
Verify income and assets as required by DU verification messages, and review credit reports as needed to address inconsistencies in DU findings.
Review appraisals for required fieldwork, professional quality, and consistency with Fannie Mae requirements.
Manage incoming appraisal reports and review requests; submit full credit packages for Mortgage Insurance Certificates; request insurance binders; schedule closings with outside closing agents; and approve settlement statements.
Work collaboratively with staff and coworkers to analyze and resolve issues in the mortgage origination process and follow company policies and procedures.
Independently process FHA and VA loans, understand applicable government loan programs and documentation requirements, and enter data on FHA Connection and VA platforms.
Perform related duties as required.