Mortgage Loan Processor Trainee

Palm Harbor Homes • Plano, TX

2d • Onsite

About The Position

CountryPlace Mortgage, a nationwide personal property, mortgage and commercial lender headquartered in Plano, Texas, is seeking an entry-level Mortgage Loan Processor Trainee for its in-person Plano office. The role provides broad exposure to the loan lifecycle, including application review, credit analysis support, loan origination, and closing and funding. The trainee collaborates with Loan Officers, Loan Processors, Underwriting, Compliance, and other departments, and reviews loan documentation to support credit decisions. It is a developmental pathway toward a Mortgage Loan Processor position, with advancement dependent on performance, demonstrated competencies, and business needs.

The role offers training and developmental assignments in credit and risk assessment, customer and dealer relationship management, loan structuring and decision support, loan documentation and compliance, funding and closing processes, investor guideline interpretation, and financial analysis and problem solving. Promotion readiness is evaluated based on performance, underwriting aptitude, quality metrics, and business needs. Candidates must be authorized to work for any U.S. employer; visa sponsorship is not available. Local candidates only; relocation is not available.

Requirements

• Bachelor of Arts or Bachelor of Science degree in Marketing, Business, Accounting, Finance, or Management.
• Working knowledge of Microsoft Office, specifically Excel.
• Effective written, verbal, and interpersonal communication skills.
• Organizational and time-management skills, including the ability to multitask.
• Strong analytical, critical-thinking, research, and decision-making skills.
• Ability to interpret and apply lending guidelines across multiple investors.
• Ability to evaluate financial documentation, identify risk factors, and analyze borrower qualification ratios and supporting documentation.
• Ability to work independently, exercise sound judgment, and resolve problems in a timely manner.
• Highly organized, solutions-focused, and committed to accuracy.
• Strong sense of urgency and ownership, and ability to work well with a wide range of people while maintaining a positive, professional demeanor.
• Authorization to work for any employer in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.
• Local candidates only; relocation is not available.

Nice To Haves

• Strong interest in developing a long-term career in lending, credit, underwriting, loan origination, or loan operations.

Responsibilities

• Review and analyze loan applications, credit reports, income documentation, asset documentation, and other required records to support credit decisions in compliance with investor guidelines.
• Maintain a high level of service for retailers and customers, responding to needs accurately and promptly.
• Communicate loan approval or denial reasons to the appropriate parties.
• Coordinate with internal staff on follow-up, counteroffers, and additional information.
• Refer loan requests, recommendations, and documentation to underwriters.
• Review conditions submitted on approved loans, clear conditions when appropriate, and submit them to a Credit Analyst for review and approval.
• Ensure loans adhere to investor guidelines and adapt work and thought processes to multiple investor guidelines.
• Cross-train with Credit Analysts, Loan Officers, and Closer/Funder team members to develop knowledge of the loan lifecycle.
• Participate in developmental assignments covering underwriting, sales, relationship management, and loan closing.
• Build proficiency in analyzing loan documentation, identifying exceptions, and recommending solutions.
• Develop working knowledge of credit policies, lending programs, investor requirements, and funding processes.
• Conduct training for new employees.
• Assist the servicing department with collecting payments during periods of high volume.
• Meet and exceed individual, team, and department objectives.
• Perform other duties and special projects as assigned.

Benefits

• Competitive salary
• Medical, dental, and vision insurance
• Paid holidays
• 401(k) match
• Generous paid time off
• FSA/HSA plans
• Life, disability, and accidental insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level