Mortgage Loan Post-Closing Specialist

Peoples Bank and Trust • McPherson, KS

1d • Onsite

About The Position

The Mortgage Loan Post-Closing Specialist completes the administrative tasks needed to book and fund new mortgage loans. The role manages the sale and delivery of loans to multiple investors in accordance with investor guidelines and performs other tasks necessary to close out the new-loan process.

Responsibilities include obtaining and verifying required loan documentation, preparing documents for recording, tracking recordings and outstanding post-closing items, maintaining files and databases, and communicating with customers and other parties to resolve issues. The position also packages and sells closed mortgage loans in the secondary market, verifies investor eligibility and underwriting requirements, and prepares investor delivery materials and records.

The role provides courteous service to loan and deposit customers in person, by phone, and by email, and follows bank policies and applicable regulatory requirements. The work takes place in a professional, climate-controlled office with adequate lighting. Occasional additional hours outside regular bank service hours may be needed to complete tasks. Physical requirements include regular typing and mouse use, communicating clearly, and occasionally lifting or moving up to 20 pounds, as well as standing, sitting, bending, kneeling, squatting, and walking for long periods.

Requirements

• High school diploma or equivalent required.
• Full knowledge of loan services offered by Peoples Bank and Trust.
• Understanding of PBT policies and procedures related to mortgage loan services.
• Knowledge of reports required to maintain and track outstanding loans.
• Attention to detail, strong written and verbal communication, self-motivation, self-management, consistent task follow-through, problem-solving, organization, analytical ability, interpersonal skills, customer relationship building, time management, computer literacy, and ability to multitask.
• Ability to speak effectively and communicate clearly.
• Ability to hear average conversations in an office environment.
• Ability to read, analyze, and interpret documents.
• Strong numeric capabilities, including performing basic arithmetic with whole numbers and common fractions.
• Ability to deal with a variety of variables under limited standardization.
• Regular typing and use of a mouse; ability to occasionally lift or move up to 20 pounds and stand, sit, bend, kneel, squat, and walk for long periods.

Nice To Haves

• Two or more years of banking experience preferred.

Responsibilities

• Retrieve required documentation on newly closed loans from appropriate sources in accordance with bank policy and loan regulations.
• Ensure required documentation is received, complete, and ready for funding for mortgage loan closings.
• Enter new or updated loan document images and information into databases for tracking and reporting.
• Prepare and submit documents for recording with the appropriate county as needed.
• Monitor and confirm successful recording of documents such as deeds and mortgages.
• Follow up on outstanding documents or signatures after closing.
• Maintain accurate transaction files and update internal databases and tracking systems.
• Communicate with clients, lenders, real estate agents, and internal staff to resolve post-closing issues.
• Adhere to compliance standards and regulatory requirements.
• Package and sell closed mortgage loans to approved investors in the secondary market.
• Ensure loans meet investor eligibility and underwriting requirements.
• Prepare and submit investor delivery data, collateral documents, and shipping information.
• Maintain records and systems tracking loan sales, margins, pricing, and profitability.
• Provide courteous service to loan and deposit customers in person, over the phone, and by email.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED