Mortgage Loan Officer- East Coast US

TD•Tampa, FL

22d•$12 - $18

About The Position

The Mortgage Loan Officer sells and originates residential mortgage loans to meet sales goals. The role takes residential mortgage loan applications and offers or negotiates loan terms. The officer meets with prospective customers directly and through referrals, explains mortgage products and recommends options based on customer needs, guides customers through applications, and manages expectations about processing and closing timelines. The position works with underwriting, processing, customers, realtors, closing agents, and other parties to move applications toward closing, including underwriting loans within the scope of authority and attending closings as needed. The role also develops mortgage-industry knowledge, participates in home-financing events, recommends product or pricing changes, and helps ensure successful audits and examinations. This position is covered by federal mortgage-loan-originator requirements and requires eligibility for employment with a covered financial institution and registration as a mortgage loan originator with NMLS.

Requirements

Bachelor's degree or progressive work experience in addition to the stated experience requirement.
At least 2 years of mortgage origination experience.
Proven sales ability.
Developing knowledge of the mortgage industry, products, lending practices, and regulatory guidelines.
Strong sales and negotiation skills.
Self-directed ability to plan activities to achieve sales goals.
Strong time-management skills.
Excellent verbal and written communication skills.
PC skills and ability to learn mortgage origination and automated underwriting systems.
Eligibility for employment with a covered financial institution under applicable Regulation Z standards.
Eligibility for registration as a registered mortgage loan originator with NMLS under the SAFE Act.
Satisfactory criminal background check and credit report check, and required applicant statements or certifications regarding administrative, civil, and criminal findings by government agencies or authorities.

Responsibilities

Meet with prospective customers directly and through realtor, developer, attorney, and other internal and external referrals.
Explain available mortgage products and services and recommend options based on individual customer needs.
Guide customers through the mortgage application process and explain required information and other aspects of the loan process.
Ensure applications are accurate and include required information and supporting documentation.
Manage customer expectations regarding processing times and closing dates.
Sell and originate residential mortgage loans according to company policies, procedures, and applicable legal and regulatory guidelines.
Generate referrals for mortgage sales opportunities and other company business-line products.
Develop plans to achieve sales goals with assistance from sales management.
Enter information into the mortgage loan system and maintain supporting files and documentation.
Send applications and required information to underwriting; underwrite loans using point-of-sale underwriting systems within the scope of authority.
Communicate loan decisions and additional information requirements to customers.
Submit application materials to processing, clear conditions, finalize loan commitments, and prepare loans for closing.
Communicate regularly with customers, underwriters, processors, realtors, closing agents, and others to keep applications progressing as planned.
Attend closings as needed.
Develop knowledge of industry practices, trends, company products and services, mortgage laws and regulations, and retail mortgage policies and procedures through experienced colleagues and continuing education.
Participate in homebuyers' seminars, home shows, brokers' meetings, and other home-financing workshops.
Recommend changes to products, programs, or pricing.
Help ensure TD Bank maintains successful audits and examinations.
Handle complex mortgage needs.