Mortgage Loan Officer

Summit Choice Credit Union • Fort Wayne, IN

8d

About The Position

The Mortgage Loan Officer originates, evaluates, and manages residential mortgage loans while providing members with a positive experience throughout the lending process. The position develops mortgage business by building relationships with real estate agents, builders, contractors, community partners, prospective members, and other referral sources. It also originates consumer loans, including auto, personal, home equity, and other consumer lending products. This is a relationship-driven, production-focused role involving community outreach and travel between Credit Union branches to meet with members and support lending opportunities.

The position has a base salary and an incentive compensation plan tied to established production and performance criteria. The plan is reviewed annually and may be modified based on Credit Union goals, market conditions, regulatory requirements, financial performance, or other business considerations. Because the position participates in a separate incentive compensation program, it is not eligible for the Credit Union's general annual all-staff incentive plan.

Requirements

• High school diploma or equivalent.
• At least 2 years of mortgage loan origination experience.
• Strong knowledge of mortgage and consumer lending practices, regulations, and loan documentation.
• Proficiency in lending software and Microsoft Office.
• Excellent communication, sales, and relationship-building skills.
• Ability to work independently and manage time effectively.
• Must be eligible for NMLS registration and maintain good standing.

Nice To Haves

• Experience with consumer lending products.
• Previous credit union or community banking experience.

Responsibilities

• Originate and manage a pipeline of residential mortgage applications, including first and second liens, purchases, refinances, and home equity loans and lines of credit.
• Interview members to assess their financial needs and gather relevant documentation.
• Pre-qualify applicants and determine appropriate loan programs.
• Ensure mortgage loans comply with Credit Union policies and secondary market guidelines, including Fannie Mae and Freddie Mac guidelines.
• Work with underwriters, processors, and closing agents to facilitate timely loan closings.
• Maintain knowledge of mortgage regulations, rates, and compliance requirements.
• Monitor residential loan portfolio rates and pricing for marketplace competitiveness, and monitor industry changes and trends.
• Develop mortgage business through outreach and relationship building with members, real estate agents, builders, contractors, developers, community organizations, and other referral sources.
• Establish and maintain realtor and builder relationships that generate mortgage referrals and support membership and loan growth objectives.
• Assist in training new mortgage loan officers.
• Originate and close consumer loans, including auto, personal, credit line, and share-secured loans.
• Review loan applications, analyze credit reports, and make risk-based loan decisions.
• Provide financial recommendations based on members' needs and creditworthiness.
• Ensure accurate and timely documentation and loan processing.
• Provide exceptional member service throughout the lending process.
• Educate members about loan options, credit improvement, and financial wellness.
• Participate in community events and outreach to promote Credit Union services.
• Perform other duties as assigned by Executive Management, the VP of Lending, or the Mortgage Supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED