Mortgage Loan Officer

United Bank•Parkersburg, WV

About The Position

The Mortgage Loan Originator originates residential mortgage loans in the secondary market, expanding the mortgage products available to customers and contributing to the bank’s fee-based income. The role develops referral relationships with realtors, builders, bankers, and other strategic partners to generate residential mortgages, including through the Bank’s Affordable Housing Loan Program. The MLO guides customers through the mortgage process from initial application to closing, recommends suitable loan products, and submits complete loan packages for processing and final underwriting approval. Depending on market location, the role may also promote or discuss consumer lending products in compliance with SAFE Act guidelines and United procedures.

Requirements

Bachelor’s degree, three years of directly related experience, or an equivalent combination of education and experience.
Proficiency in Microsoft Office products.
Working knowledge of underwriting guidelines and related regulations.
Strong sales demeanor and a customer-service-focused approach to account management.
Strong attention to detail and ability to multitask.
Ability to identify potential banking opportunities and work comfortably with prospective clients.
Demonstrated public-speaking ability.
Knowledge of automated underwriting engines and ability to review findings and understand approval terms.
Ability to develop strong product knowledge.
Ability to travel frequently off-site for client meetings, business development functions, and opportunities as needed.
Ability to work flexible hours to meet client and business development requirements.
Ability to possess an NMLS license or obtain one within a reasonable timeframe.
Ability to complete ongoing NMLS training and maintain SAFE Act compliance as required.
Ethical conduct, interpersonal skills, professional relationship-building and client-management skills, and a sales-driven approach.
Ability to sit or stand for extended periods and efficiently operate a computer keyboard, mouse, and other computer components.
Ability to converse and exchange information with all levels of staff, observe and interpret data, and travel by air, rail, automobile, and/or bus.

Nice To Haves

Excellent verbal and written communication skills in Spanish or another additional language.

Responsibilities

Meet with customers and prospective customers to identify their needs and sell mortgage loan programs.
Interview applicants and request information for loan applications, including credit history, income, assets, investments, debt, and property documentation.
Analyze customer-provided information, identify customer needs, and recommend appropriate bank products and options.
Explain the risks and benefits of mortgage loan options and help customers select loans suited to their financial situations and goals.
Communicate with or interview applicants and creditors to resolve questions about application information.
Serve as the primary borrower contact from application through closing and obtain documentation needed to facilitate the mortgage process.
Analyze potential loan markets and develop prospects for loans.
Generate new business from multiple sources while retaining existing business.
Develop and maintain working relationships with realtors, builders, and other strategic referral partners.
Know underwriting guidelines and scenarios for conventional, FHA/VA, and subprime mortgages, and stay current on market conditions.
Cross-sell other bank products when opportunities arise.
Maintain knowledge of pricing and underwriting requirements and explain program parameters, including pricing, interest rates, and fees.
Submit complete loan packages for processing and final underwriting approval.
Pre-qualify clients during initial meetings.
Coordinate efforts to increase loan production.
Depending on market location, promote or discuss consumer lending products in compliance with SAFE Act guidelines and United procedures.