Mortgage Loan Officer

CENTRAL BANCOMPANY, INC.•Creve Coeur, MO

About The Position

The Mortgage Loan Officer – Outside Sales uses mortgage industry knowledge and marketing and sales strengths to find prospects, generate leads, and convert application opportunities into closed loans. Much of the work is self-directed, with many sales calls and other activities taking place outside the employer’s offices. Compensation is commission-based. The role develops long-term relationships with clients and referral partners and maintains an email-friendly database for ongoing marketing touch points. It provides mortgage planning and financial counsel, ensures reports and client documentation are accurate and timely, and follows applicable regulatory, ethical, and employer requirements. The Mortgage Loan Officer designs and maintains a personalized marketing program to generate mortgage lending and bank retail product business, systematically uses a database of clients, prospects, and referral partners, and builds referral relationships through networking, open houses, visits, and community involvement. The role also submits required borrower documentation, cross-sells bank products as required, completes compliance training, attends meetings and bank events, and meets Central Bank’s six standards of Living Legendary.

Requirements

Valid driver’s license and clean driving background.
Excellent knowledge of conventional and government mortgage underwriting requirements, real estate settlement practices, and the residential lending business.
Good command of mathematics and reasoning skills used in residential lending.
Strong oral and written communication skills.
Excellent interpersonal skills, including listening, empathy, rapport-building, and the ability to work with individuals of varied personality types.
Intermediate skills in MS Word, MS Excel, and MS Outlook, and intermediate knowledge of the Internet and database or CRM software.
Ability to work under pressure with multiple projects and deadlines, prioritize workload effectively, and manage changes in direction.
Ability to work with minimal supervision, with a high-achieving approach and strong work ethic.
Ability to work in a team environment.

Nice To Haves

Two to three years of mortgage experience preferred.

Responsibilities

Design, implement, and maintain a personalized marketing program that generates an acceptable volume of mortgage lending and bank retail products.
Maintain, grow, and systematically use an electronic database of clients, referral partners, and prospects for ongoing marketing and mortgage sales.
Apply mortgage product knowledge, compliance, loan documentation, fiscal literacy, customer-beneficial deal structuring, and computer technology.
Submit required borrower documentation on time, completing or obtaining documents directly or using the website or an authorized loan officer assistant.
Build relationships with referral partners by attending networking groups and open houses, visiting partners, and becoming a community resource.
Use an effective personal time-management system.
Cross-sell other bank retail and lending products as required.
Maintain knowledge of loan policy, procedures, and regulatory requirements, including CRA and Fair Lending, apply them in daily operations, and complete required compliance training, including BSA.
Attend meetings and bank events as required and perform other duties as assigned.
Consistently meet the expectations defined in Central Bank’s six standards of Living Legendary.