Mortgage Loan Officer

PNC•Orlando, FL

23d•Onsite

About The Position

The Mortgage Loan Officer works within PNC's Mortgage organization in the Greater Orlando area, which may include Orange County, Lake County, or Osceola County. The role recommends mortgage loan solutions in accordance with lending guidelines and client requirements, manages customer relationships and a sales pipeline, and works with internal and external stakeholders to complete mortgage transactions. The position also collects and analyzes financial information for multifaceted or complex borrowers and reviews documentation for compliance. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. Candidates may be subject to additional background checks under Consumer Financial Protection Bureau regulations and applicable requirements of the FDIA and, for registered roles, the SAFE Act and/or FINRA.

Requirements

Demonstrate the knowledge, skills, and abilities appropriate for the role.
Roles at this level typically require a university or college degree with less than one year of professional experience, and/or successful completion of a formal development program. A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
No degree is listed as required.
No required certifications or language assessments are listed.
Candidates are subject to applicable background-check requirements, including requirements under Consumer Financial Protection Bureau regulations and applicable FDIA, SAFE Act, and/or FINRA provisions.

Nice To Haves

Banking products
Client prospecting
Customer relationships
Customer solutions
Documentation
Innovation
Mortgages
Sales
Customer experience management
Effective communications
Financial analysis
Loan origination
Matrix management
Mortgage products
Sales tasks and activities
Scheduling work and activities
Selling

Responsibilities

Recommend loan solutions consistent with lending guidelines and clients' requirements.
Manage a portfolio of customer relationships and seek opportunities to retain or develop clients.
Conduct sales calls and prospect for new business.
Develop and prepare loan solutions, refer products and services, and review documentation for compliance.
Manage the customer pipeline for efficiency.
Collaborate with internal and external stakeholders to complete mortgage transactions.
Collect and analyze customer financial information for multifaceted and/or complex borrowers.
Focus on customer needs and satisfaction when making business decisions and creating customized customer solutions.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 and 25 vacation days each year, depending on career level and years of service