Mortgage Loan Officer-NY Std

Citizens Financial Group • Brooklyn, NY

8d

About The Position

Citizens is hiring a Mortgage Loan Officer to develop and maintain relationships that generate residential mortgage lending opportunities. The role works with customers and colleagues across banking, lending, and investing to understand clients’ financial goals and provide tailored mortgage advice. Referral relationships may include realtors, builders, and professional and personal contacts; the role also encourages participation in community homeownership efforts and professional organizations.

The Mortgage Loan Officer interviews new and existing customers to identify their loan needs, advises them on appropriate products, terms, and pricing, gathers required information, and prepares complete mortgage applications in accordance with applicable procedures and policies. The position is responsible for achieving sales and referral goals while contributing to branch success and developing personal capabilities.

Requirements

• Two or more years of retail residential mortgage sales experience.
• Documented residential mortgage loan volume of at least $8 million in the past 12 months.
• Established relationships with local referral networks.
• Ability to communicate clearly and effectively, verbally and in writing, with a broad range of audiences.
• Strong computer skills and experience using laptop technology.
• Meet and follow all SAFE Act requirements, including successful completion of required background checks and obtaining a Unique Identifier from the NMLS.

Nice To Haves

• BA/BS degree or equivalent experience in residential mortgage sales.

Responsibilities

• Proactively identify, build, and maintain business relationships that serve as referral sources for mortgage lending opportunities.
• Interview new and existing customers to determine loan needs and advise them about appropriate products, terms, and pricing.
• Gather required information and generate complete mortgage applications while following applicable procedures and policies.
• Meet sales goals and objectives, including sales and referral goals.
• Deliver outstanding customer service and create positive customer experiences.
• Develop and expand customer relationships to contribute to branch success.
• Improve personal productivity through attention to detail, self-motivation, and adaptability.
• Participate in opportunities to develop knowledge, influencing skills, and interpersonal skills.
• Participate in business-related development opportunities, community efforts to promote homeownership, and professional organizations.

Benefits

• Competitive pay
• Medical coverage
• Dental coverage
• Vision coverage
• Retirement benefits
• Maternity and paternity leave
• Flexible work arrangements
• Education reimbursement
• Wellness programs
• Paid time off policy that exceeds applicable mandatory paid sick or paid time-away requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed