Mortgage Loan Officer

PNC Bank • Jacksonville, FL

11d • Onsite

About The Position

As a Mortgage Loan Officer within PNC's Mortgage organization, the role serves the Greater Jacksonville, Florida market and Atlanta, Georgia region. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The role recommends mortgage loan solutions that align with lending guidelines and clients' requirements; manages customer relationships and pipelines; seeks new and retention opportunities; and makes sales calls. It also develops loan solutions, refers products and services, reviews documents for compliance, collaborates with internal and external stakeholders to complete mortgage transactions, and collects and analyzes financial information for multifaceted or complex borrowers.

The position requires a customer-focused approach and effective management of risks in accordance with PNC's Enterprise Risk Management Framework. Candidates typically have a university or college degree and less than one year of professional experience, or have successfully completed a formal development program. A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree. No degree or certification is listed as required. Candidates may be subject to additional background checks under Consumer Financial Protection Bureau regulations. PNC will not sponsor employment visas or participate in STEM OPT for this position.

Requirements

• Demonstrate the knowledge, skills, and abilities appropriate to the role.
• Roles at this level typically require a university or college degree with less than one year of professional experience and/or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered.
• Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
• PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Nice To Haves

• Preferred skills include banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, and sales.
• Listed competencies include customer experience management, effective communications, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, scheduling work and activities, and selling.

Responsibilities

• Recommend loan solutions in accordance with lending guidelines and clients' requirements.
• Manage a portfolio of customer relationships.
• Seek opportunities to retain existing clients and develop new clients.
• Make sales calls.
• Develop and prepare loan solutions, refer products and services, and review documentation for compliance.
• Manage the customer pipeline for efficiency.
• Collaborate with internal and external stakeholders to complete mortgage transactions.
• Collect and analyze customer financial information for multifaceted and/or complex borrowers.
• Prioritize customer needs and satisfaction when making business decisions and create customized customer solutions.
• Assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.

Benefits

• Medical and prescription drug coverage, with a Health Savings Account feature, for eligible full-time employees.
• Dental and vision options.
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child and elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• Wellness program with financial incentives.
• Maternity and/or parental leave, depending on eligibility.
• Up to 11 paid holidays each year, depending on eligibility.
• 9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
• 15 to 25 vacation days each year, depending on career level and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed