Mortgage Loan Officer

PNC Bank • Lexington, KY

7d • Onsite

About The Position

As a Mortgage Loan Officer within PNC's Mortgage organization, this role is based in the Greater Louisville or Lexington, Kentucky market. PNC describes itself as an in-office company that fosters a supportive culture. The role recommends mortgage loan solutions that meet lending guidelines and clients’ requirements, manages customer relationships and a customer pipeline, and seeks opportunities to retain or develop clients. It involves sales calls, preparing loan solutions, referring products and services, reviewing documentation for compliance, and coordinating with internal and external stakeholders to complete mortgage transactions. The Mortgage Loan Officer also collects and analyzes financial information for multifaceted or complex borrowers.

Employees are expected to focus on customers by making customer needs and satisfaction primary considerations and creating tailored solutions. They are also expected to manage risk in accordance with PNC’s Enterprise Risk Management Framework. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Roles at this level typically require a university or college degree and less than one year of professional experience, or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered. No degree, certification, license, or language assessment is listed as required.

Requirements

• Demonstrate the knowledge, skills, and abilities appropriate for the role.
• Typically, a university or college degree and less than one year of professional experience, or successful completion of a formal development program; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
• Preferred skills include banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, and sales.
• Competencies include customer experience management, effective communication, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, scheduling work and activities, and selling.
• No required certifications, licenses, or language assessments are listed.
• The position is subject to Section 19 of the Federal Deposit Insurance Act and, for any registered role, applicable SAFE Act and/or FINRA requirements.

Nice To Haves

• Banking products knowledge
• Client prospecting
• Customer relationship management
• Customer solutions
• Documentation
• Innovation
• Mortgage knowledge
• Sales

Responsibilities

• Recommend loan solutions in accordance with lending guidelines and clients’ requirements.
• Manage a portfolio of customer relationships.
• Seek opportunities to retain and develop new clients.
• Make sales calls.
• Develop and prepare loan solutions and refer products and services.
• Review documentation to ensure compliance.
• Manage the customer pipeline for efficiency.
• Collaborate with internal and external stakeholders to complete mortgage transactions.
• Collect and analyze customer financial information for multifaceted or complex borrowers.
• Focus on customer needs and satisfaction when making business decisions and create customized customer solutions.
• Assess and manage risks associated with business objectives and activities in line with PNC’s Enterprise Risk Management Framework.

Benefits

• Medical and prescription drug coverage, including a Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short- and long-term disability protection
• 401(k) with PNC match
• Pension plan
• Stock purchase plan
• Dependent care reimbursement account
• Back-up child and elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select fully paid programs
• Wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• Between 15 and 25 vacation days each year, depending on career level and years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed