Mortgage Loan Coordinator

Fairway Home Mortgage • Madison, WI

9d • Hybrid

About The Position

Be part of a team that's committed to making a difference. We believe in our work and our customers. Position Location Remote Type Hybrid Office Location (if not fully remote): 4750 S Biltmore Lane , Madison, Wisconsin 53718 Job Description Location: Madison Corporate Office (Hybrid Schedule) Position Type: Full-Time, Entry-Level Are you looking to build a rewarding career in the mortgage and finance industry? As a Consumer Direct Loan Coordinator, you will work hand-in-hand with our Loan Officers to provide essential transactional support. From contract to closing, you will play a hands-on role in helping our clients achieve their homeownership dreams.

Requirements

• 1+ years of related professional experience, preferably with some exposure to the mortgage industry or sales support.
• Proven ability to stay organized and efficient in a fast-paced, constantly changing environment.
• Exceptional communication skills and a demonstrated track record of excellent customer service.
• Ability to work a hybrid schedule out of our Madison Corporate Office.

Responsibilities

• Deliver 5-star customer service to clients, real estate agents, and title companies by providing timely, friendly updates on loan progress.
• Receive, organize, and prepare complete loan applications and files for processing, ensuring all closing documents are complete at least 48 hours in advance.
• Utilize data gathered by Mortgage Loan Originators to prequalify customers, assist with loan locking and pricing, and generate/deliver necessary disclosures.
• Attend daily team update meetings, assist Loan Processors with different loan scenarios, and help Loan Officers with client callbacks or administrative tasks (emailing, scanning, phone calls).
• Step in to attend loan closings if the primary Loan Officer is unavailable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed