Mortgage Loan Acquisition Coordinator

Idaho Housing and Finance Association•Boise, ID

About The Position

The Loan Acquisition Coordinator manages Mortgage Electronic Registration Systems (MERS) administration and supports the integrity, compliance, and daily operations of the organization’s portfolio. The role handles data entry, system updates, and reconciliations to ensure internal records match the MERS system of record. The coordinator works with internal teams to resolve missing loan information and data blockages, supports routine MERS status inquiries, and assists with quality assurance and audit activities. The organization describes itself as a professional, mission-driven organization dedicated to improving lives and strengthening Idaho communities through housing opportunities, self-sufficiency, and economic development.

Requirements

  • High school diploma or equivalent required.
  • Proficiency in Microsoft Excel.
  • Proven track record of high data-entry accuracy and patience in investigating missing or mismatching records.
  • Strong organizational skills and ability to work independently while meeting deadlines.

Nice To Haves

  • At least 1 year of experience in loan servicing or the mortgage industry.
  • Knowledge of Mortgage Electronic Registration Systems (MERS).

Responsibilities

  • Process daily MERS transactions, including loan registrations, transfers of servicing (TOS), transfers of beneficial interest (TOI), and lien release or foreclosure updates.
  • Review daily reconciliation reports and identify and resolve discrepancies between internal servicing data and MERS OnLine.
  • Research and clear MERS error, reject, and warning logs in a timely manner.
  • Support monthly MERS Quality Assurance reviews and the annual Third-Party Audit and Certification by pulling data samples and gathering loan files and tracking logs.
  • Coordinate with Post-Closing, Document Control, and Lien Release teams to resolve missing loan information and clear data blockages.
  • Serve as the point of contact for internal staff on routine MERS status checks and basic system update questions.
  • Perform other job duties as assigned.
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