Mortgage Licensing Analyst

eLEND • Tampa, FL

2d • Hybrid

About The Position

The Mortgage Licensing Analyst manages and maintains eLEND’s company, branch, and individual Mortgage Loan Originator (MLO) licensing through the Nationwide Multistate Licensing System (NMLS). The role oversees licensing applications, renewals, amendments, sponsorships, regulatory reporting, education requirements, surety bonds, and related compliance activities across applicable states. It helps ensure licensing requirements are met accurately and by regulatory deadlines, supporting business continuity and reducing compliance risk.

The analyst is a key point of connection among Compliance, Legal, Finance, Operations, MLOs, and business leadership. The position maintains accurate NMLS records, researches state-specific requirements and regulatory changes, supports regulatory examinations and inquiries, and provides licensing guidance to MLOs and internal stakeholders. It also contributes to licensing policies, procedures, documentation, cross-training, and process improvements.

The worksite arrangement is hybrid in Tampa, Florida, or remote. The role involves desk-based computer and administrative work, with prolonged sitting and intermittent standing and walking. The position requires routine computer and workplace communication tasks and the ability to lift, carry, push, and pull up to 20 pounds. Reasonable accommodations are available upon request with relevant documentation.

Requirements

• At least two years of experience with NMLS, company licensing, and MLO licensing.
• Strong understanding of mortgage licensing processes and regulatory requirements.
• Experience managing company, branch, and individual licensing activities across multiple states, including applications, renewals, amendments, and sponsorships.
• Hands-on experience using NMLS, including company MU1, control person MU2, and branch MU3 filings.
• Ability to prepare, review, and submit accurate licensing applications and amendments and maintain records in accordance with NMLS documentation requirements.
• Knowledge of MLO pre-licensing education and testing, annual renewals, continuing education, and licensing-related background screening requirements.
• Experience with company and MLO surety bond requirements, including riders, continuations, and state-specific obligations.
• Strong organization and attention to detail, with the ability to manage multiple licensing activities, deadlines, and competing priorities.
• Ability to maintain accurate records, track outstanding requirements, work independently, and proactively resolve potential delays.
• Strong analytical, research, and problem-solving skills, including the ability to interpret state-specific requirements, investigate discrepancies, and determine corrective actions.
• Excellent written and verbal communication skills and the ability to explain licensing requirements clearly to MLOs and internal stakeholders.
• Strong interpersonal and collaboration skills, including the ability to partner with Compliance, Legal, Finance, and other business functions.
• Self-motivated, adaptable, and committed to learning, professional development, accuracy, compliance, teamwork, and continuous improvement.
• Professional judgment, integrity, accountability, and care when handling regulatory matters and sensitive licensing information.
• Ability to perform desk-based duties involving prolonged sitting and intermittent standing and walking.
• Ability to perform routine computer and administrative tasks, including typing, writing, dialing, and handling documents.
• Visual acuity sufficient for computer-based work and hearing sufficient for routine workplace communication.
• Ability to lift, carry, push, and pull up to 20 pounds.

Nice To Haves

• Familiarity with Mortgage Call Reports and state regulatory reporting requirements.
• Experience preparing or coordinating regulatory reporting information with Finance.

Responsibilities

• Manage the lifecycle of company and branch licenses across applicable states, including applications, renewals, amendments, and ongoing maintenance through NMLS.
• Prepare and maintain company MU1 and branch MU3 filings, ensuring information is accurate and current.
• Manage individual MLO licensing, including initial applications, renewals, amendments, sponsorships, status tracking, and supporting records.
• Manage MU2 filings for control persons and submit updates when leadership, ownership, or other relevant information changes.
• Prepare, review, and submit NMLS filings and regulatory notifications accurately and within established deadlines.
• Track license expiration dates, renewal windows, state-specific requirements, outstanding requirements, and regulatory deadlines; communicate expectations and follow up with stakeholders.
• Monitor MLO pre-licensing education, testing, continuing education, and background screening requirements, and maintain supporting documentation.
• Prepare and submit Mortgage Call Reports and other required NMLS and state regulatory reports; coordinate reporting information with Finance and review submissions for accuracy.
• Monitor company and MLO surety bond requirements; coordinate applications, renewals, riders, and continuations, and maintain bond records.
• Research state-specific mortgage licensing laws and requirements, monitor regulatory changes, assess their impact, and communicate relevant updates to stakeholders.
• Investigate licensing discrepancies, incomplete filings, outstanding requirements, and potential compliance concerns; coordinate corrective actions and escalate complex matters as needed.
• Serve as a primary contact for MLO and internal licensing questions, providing timely guidance on requirements, renewals, sponsorships, and action items.
• Assist with licensing, sponsorship, and registration requirements for non-MLO team members, including Loan Originator Assistants and Processors, as applicable.
• Partner with Compliance, Legal, Finance, and other departments on regulatory matters, examinations, inquiries, and requests for licensing documentation.
• Contribute to licensing policies, standard operating procedures, process documentation, and accessible records; update these as requirements or processes change.
• Evaluate licensing workflows and recommend improvements to tracking, documentation, communication, accuracy, efficiency, and compliance risk management.
• Build cross-functional relationships and coordinate with stakeholders to obtain information for applications, filings, reporting, and compliance activities.
• Cross-train with Compliance team members, share licensing knowledge, and support continuity of critical licensing activities.
• Perform additional duties aligned with business needs, competencies, and experience.

Benefits

• Comprehensive medical coverage
• Dental coverage
• Vision coverage
• 401(k) plan with company participation
• Paid time off
• Company holidays
• Professional development and career growth opportunities
• Access to tools, technology, and resources that support regulatory compliance and operational success
• Collaborative and growth-oriented team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed