Morris National Account Representative

Oriental Trading Company•Omaha, NE

About The Position

The Morris National Account Representative works directly with existing and prospective Morris Costumes customers nationwide to increase revenue and profitability. The role manages key customer accounts, typically accounts or customer groups with more than $5,000 in annual revenue, primarily by phone, with occasional travel and trade show attendance. The representative also prospects for new business, coordinates customer-specific sales strategies with internal teams and outside vendors, and serves as the primary contact for industry marketplaces and technology connections that support customer transactions. The position contributes to trade show marketing and booth setup, attends shows as needed, and follows up with customers and prospects afterward. It also requires knowledge of competitors, products, markets, pricing, and customer problem resolution; regular sales reporting; reliable attendance; and compliance with Morris Costumes and Oriental Trading Company policies. Work includes in-person collaboration and online meetings, and may involve short-notice face-to-face meetings. The representative may work in the office, from home, or while traveling, and must be able to travel and work extra hours when needed.

Requirements

  • Bachelor’s degree in Business, Marketing, Education, or an equivalent combination of education and experience.
  • At least three years of sales, account management, or presentation experience.
  • Ability to communicate effectively orally and in writing.
  • Strong telephone prospecting and appointment-setting skills or experience.
  • Strong knowledge of Microsoft Office applications.
  • Ability to work effectively in the office, from home, or while traveling.
  • Strong organizational and analytical skills.
  • Ability to travel as needed.
  • Ability to handle customers professionally and courteously.
  • Ability to work extra hours when needed.
  • Ability to perform job duties safely.

Responsibilities

  • Meet or exceed established sales goals for the Morris Costumes Division.
  • Manage key customers, typically accounts or customer groups with more than $5,000 in annual revenue, primarily by phone.
  • Prospect for new opportunities valued at $5,000 or more by contacting and following up with leads from marketing channels and industry partnerships.
  • Oversee client-specific sales strategies, coordinating with other company areas such as product development and outside vendors when needed.
  • Serve as the primary point of contact for industry marketplaces and technology connections supporting customer purchase transactions.
  • Assist with trade show marketing strategy and construct, set up, or break down the Morris Costumes booth as needed.
  • Attend trade shows as needed and follow up with customers and prospects through sample mailings, letters, and phone calls to help close sales.
  • Develop and maintain knowledge of competitors, pricing, sales strategies, customer needs, problem resolution, competitor products, and markets.
  • Analyze how competitive markets and competitor offerings may affect Morris Costumes’ business.
  • Provide monthly reporting, including revenue forecasts, account reviews, and activity reports.
  • Maintain regular and predictable attendance and follow Morris Costumes and Oriental Trading Company policies and procedures.
  • Attend face-to-face meetings on short notice when required and collaborate in person and through online meeting platforms.
  • Attend company functions, meetings, and seminars that may benefit the company as a whole.
  • Document sales efforts for current customers, prospects, and campaigns using standardized forms, reports, and systems.
  • Perform other related duties and projects as assigned.
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