Morning Stock Seasonal Associate

Five Below • Elmhurst, IL

14d • Onsite

About The Position

The Morning Stock Seasonal Associate supports store operations by assisting customers, promoting products and store events, communicating merchandise and service needs to management, and working with the team toward store goals. The role involves stocking and retrieving merchandise, helping customers on the sales floor, and using store technology and equipment. Associates must be able to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts. This is an hourly seasonal position starting at $15.00 per hour.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required.
• Comfortable using or willing to learn technology such as computers, cash registers, handheld devices, and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to move merchandise weighing up to 25 pounds and place or retrieve merchandise at heights of 5–10 feet.
• Able to frequently climb and descend ladders and kneel, bend, twist, and stoop.
• Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Able to remain stationary in an upright position for 80% of the time.
• Able to identify and discern email and printed instructions.

Responsibilities

• Greet and acknowledge customers promptly, assist multiple customers efficiently, and respond to their needs.
• Share product knowledge, answer questions, direct customers to merchandise, offer recommendations, and engage in suggestive selling while staying informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer alternative solutions, seeking to turn returns into exchanges when possible.
• Communicate restocking and service needs, along with customer feedback, to management in a timely manner.
• Collaborate with the team to support store and company objectives and a positive work environment.
• Operate store devices and equipment and move merchandise between the stock room and sales floor.
• Follow merchandise layout instructions, associate schedules, and standard operating procedures.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed