Morning Dining Server

MBK Senior Living•Seattle, WA

About The Position

The Server is responsible for making residents’ dining experiences pleasant and positive by providing high-quality dining service that considers resident preferences and delivers exceptional customer service. The role includes maintaining dining areas, seating residents, and serving meals. The schedule is Monday through Friday, 8:00 a.m. to 12:00 p.m. (20 hours per week), at $21.30 per hour. The Server works with residents, family members, and guests, while coordinating with dining and kitchen team members. The position also supports food safety, cleanliness, resident safety, and compliance with applicable regulations and company procedures. Education: a high school diploma or equivalent (GED) is highly preferred. Experience: exposure to restaurant operations or the ability to learn.

Requirements

  • Must be 18 years or older, or have a proper work permit and authorization documentation.
  • Must complete required background clearances and health screening, and provide negative TB test results within 7 days of employment; the test must be from within the last 6 months.
  • Basic counting skills needed for tracking meals and residents.
  • Excellent communication skills, including the ability to speak, write, understand, and read English.
  • Ability to operate standard serving equipment, such as a salad bar, heating cart, and trays.
  • Ability to deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
  • Must meet and maintain state-specific regulatory requirements, such as Food Handler Certification.
  • Must be mobile and able to stand for prolonged periods, walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions; must be able to move intermittently throughout the workday and in the community.
  • Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.
  • High school diploma or equivalent (GED) is highly preferred.
  • Exposure to restaurant operations or the ability to learn.

Responsibilities

  • Take accurate food orders and serve appetizing, visually appealing meals to residents, family members, and guests professionally, efficiently, and courteously.
  • Follow table etiquette, including serving from the left, clearing dishes between courses, and resetting tables.
  • Engage with residents, assist with meal and menu selections, and attend to dining needs as necessary or requested.
  • Review and follow residents’ dietary needs, restrictions, and preferences as outlined by the Supervisor and in care plans.
  • Track resident meal attendance and promptly communicate with designated team members about absent residents for safety checks.
  • Greet and seat residents promptly, help create a welcoming atmosphere, and give special attention to integrating new residents.
  • Deliver meals to residents’ rooms and retrieve trays after meal service when room service is requested or required.
  • Keep dining areas, tables, chairs, and serving stations clean and sanitary, and follow food-handling and service protocols.
  • Clean the dining area; set up and reset tables; return dishes to the kitchen; fold napkins; and maintain and restock dining supplies, food, and condiments, including removing old items and storing inventory properly.
  • Assist with breaking down deliveries, putting away stock, and washing dishes as needed.
  • Support community marketing through positive interactions, appropriate dress, and professional behavior that follows grooming and dress standards.
  • Cooperate with and assist other kitchen and dining services to support a positive resident dining experience.
  • Promptly report safety or equipment issues to the Supervisor.
  • Maintain a safe and secure environment for staff, residents, and guests by following established safety standards, policies, and procedures.
  • Comply with applicable federal, state, and local regulations and company policies and procedures concerning the department.
  • Promote teamwork and open communication through mentoring, coaching, and recognition program use, in alignment with MBK principles and core values.
  • Perform other duties as assigned or directed by the Lead, Supervisor, Director of Dining Services, or designee.

Benefits

  • Competitive salaries
  • Leadership development and live, in-person, virtual, individual, and group training
  • 401(k) retirement plan with company match up to 4%
  • Employee Assistance Program (EAP) for employees and household members
  • Financial and legal services
  • Educational loan assistance and scholarships
  • Team member discount programs
  • Resources supporting physical, emotional, and financial wellness
  • Free meal per shift
  • For full-time team members: comprehensive medical, dental, and vision coverage
  • For full-time team members: multiple medical plan options, including an HSA-eligible plan with company contributions
  • For full-time team members: healthcare and dependent care flexible spending accounts
  • For full-time team members: commuter benefits
  • For full-time team members: company-paid life insurance and accidental death and dismemberment coverage
  • For full-time team members: disability benefits, where applicable and subject to state-specific programs and eligibility requirements
  • For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance
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