Monitoring Operator

U-Haul•Phoenix, AZ
•Onsite

About The Position

The Monitoring Operator handles alarms and security matters for U-Haul centers across the nation, including accessing camera systems and communicating with field team members. The role also helps field team members set up security codes and assists customers who are unable to leave a U-Haul property because of gates or elevators. This is a fully in-office position at 2727 N Central Ave, Phoenix, Arizona. The schedule is 1:30 p.m. to 10 p.m., Saturday through Wednesday, with Thursday and Friday off. Pay is $16.50 per hour. Applicants must be legally authorized to work in the United States and must not require employer sponsorship.

Requirements

  • Be comfortable working with computers and handling multiple programs at once.
  • Remain calm and efficient when handling security matters.
  • Communicate effectively over the phone and in person.
  • Take detailed notes.
  • Be legally authorized to work in the United States without requiring employer sponsorship.

Responsibilities

  • Handle alarms and security matters for U-Haul centers across the nation, including accessing cameras.
  • Communicate with field team members about security-related matters.
  • Help field team members set up security codes.
  • Assist customers who are unable to leave a U-Haul property because of gates or elevators.
  • Take detailed notes while handling work matters.

Benefits

  • Medical insurance
  • Prescription drug plans
  • Dental and vision plans with hearing care discounts
  • Onsite medical clinic for team members and eligible family members
  • Indoor fitness gym at the Midtown Phoenix campus
  • Get Fit Gym Reimbursement Program
  • Registered Dietitian Program
  • WeightWatchers program
  • CVS Virtual Care
  • U-Haul Kids Program
  • 24-Hour Nurse Line
  • Wellness Program, including Healthier You initiatives and challenges
  • Mindset App Reimbursement
  • Pet insurance and wellness plans
  • Career stability and opportunities for advancement
  • On-the-job training
  • Tuition reimbursement
  • Free online personal and professional development courses at U-Haul University
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • Company-paid life insurance
  • Voluntary life insurance options
  • Short-term and long-term disability plans
  • Critical illness, accident, and hospital indemnity plans
  • Business and business travel insurance
  • MetLaw Legal Program
  • MetLife Auto & Home Insurance
  • LifeLock Identity Theft Protection
  • Dave Ramsey’s SmartDollar Financial Wellness Program
  • U-Haul Federal Credit Union
  • Paid holidays, vacation, and sick time
  • You Matter Employee Assistance Program (EAP)
  • Discounts on cell phone plans, hotels, computers, vehicles, and more
  • Community involvement and volunteer opportunities
  • U-Haul Mothers Program with paid maternity leave
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