Monitoring Engineer

Unisys•USA Remote, PA

About The Position

Unisys is seeking a motivated Monitoring Engineer with more than three years of systems or network administration experience, including more than two years administering Nagios XI (or Nagios Core with strong XI familiarity) in a production environment. The role supports monitoring across mixed Windows and Linux environments. The successful candidate works independently with minimal guidance, takes initiative to expand and improve monitoring coverage, and communicates monitoring information effectively to technical teams and leadership. The position maintains the Nagios XI platform and its health, expands monitoring as infrastructure grows, builds and maintains custom checks, and tunes alerts to detect genuine issues while reducing false positives. It also involves monitoring platform performance, documenting configurations and processes, collaborating with IT, network, systems, and application teams, and evaluating plugins, integrations, and automation opportunities. A bachelor's degree in a relevant field or equivalent practical experience is required. The role may require eligibility for U.S. Government authorizations related to access to export-controlled commodities and technology.

Requirements

  • At least 3 years of systems or network administration experience, including at least 2 years administering Nagios XI (or Nagios Core with strong XI familiarity) in a production environment.
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Scripting ability across platforms, including Bash and/or Python for Linux checks and PowerShell for Windows checks via NCPA.
  • Working knowledge of SNMP, NRPE/NCPA, syslog, and common network/server monitoring protocols.
  • Understanding of networking fundamentals, including TCP/IP, ports, and firewalls, as they relate to monitoring connectivity.
  • Ability to work independently with minimal oversight and take initiative.
  • Strong communication skills, including the ability to explain technical monitoring data to other teams and leadership.
  • May need eligibility for required U.S. Government authorizations to access export-controlled commodities and technology.

Nice To Haves

  • Experience with configuration management tools such as Ansible or SCCM for automating monitoring deployment.
  • Experience integrating Nagios with a ticketing system such as ServiceNow.

Responsibilities

  • Maintain and administer Nagios XI, including upgrades, patches, plugin updates, backups, and general platform health.
  • Onboard devices, servers, and services into monitoring as infrastructure grows, ensuring coverage has no gaps.
  • Design, build, and maintain custom checks and monitoring scripts using NRPE, NCPA, SNMP, and custom plugins across Windows and Linux systems.
  • Tune alerting and thresholds to reduce false positives while reliably detecting real issues.
  • Monitor and optimize platform performance, including capacity, check latency, and database health.
  • Document configurations, runbooks, and processes so monitoring logic remains transparent and maintainable.
  • Partner with IT, network, systems, and application teams to identify monitoring gaps and translate business-critical services into checks.
  • Evaluate plugins, integrations, and automation opportunities to continuously improve the platform.
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