Monitor Technician & Unit Secretary

Sutter Health•Novato, CA

1d•$37 - $52

About The Position

Provides clerical support to an assigned nursing unit and physician staff as part of a customer-focused, service-oriented team, working in a confidential environment. The position is trained and/or certified in basic cardiac monitoring and continuously observes department cardiac rhythms, reporting changes to appropriate health care staff. Responsibilities also include chart and forms management, data collection, processing orders and results, admissions, discharges and transfers, and departmental communication. The role follows applicable regulations, codes, policies and procedures to protect privacy and safety. The position performs administrative and clerical functions, coordinates the flow of unit patient-care activities, supports meetings and scheduling, manages information and records, and assists staff with electronic medical record and other systems. Monitor duties include generating and interpreting monitor-strip printouts, communicating rhythm changes, and maintaining equipment. The technician also helps maintain a safe work environment, protects patient health information, and completes required continuing education. This is a per diem/casual, non-exempt role with varied shifts, eight-hour shifts, variable days, and one weekend shift per month. The listed pay range is $37.10 to $51.94 per hour. Benefits are listed as not available for this position.

Requirements

High school diploma or General Education Diploma (GED).
BLS-Basic Life Support Healthcare Provider certification within 30 days.
EKG certification within 30 days, or CCT (CCI) certification within 30 days, or CRAT (CCI) certification within 30 days, subject to department-specific requirements.
One year of recent relevant experience.
Knowledge of basic patient care skills, medical terminology, medical views, and equipment.
Ability to recognize an emergency situation and take appropriate action.
Written and verbal communication skills for communicating with team members, supervisors, patients, and other personnel.
Advanced knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook), electronic health records (EHR), EPIC, and related information systems.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Ability to prioritize assignments and work within standardized policies and procedures to meet objectives and deadlines.
Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to ensure the privacy of each patient's protected health information.
Ability to build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.
For SSRRH SEIU-represented staff, EKG certification is not required, but employees must demonstrate understanding of the heart's electrical system and accurate EKG rhythm differentiation at the competency level of a recognized certification.
For MMC, EKG certification is required upon hire.
For SLH SEIU-represented staff, EKG, CCT, or CRAT certification is not required, but employees must demonstrate understanding of the heart's electrical system and accurate EKG rhythm differentiation at the competency level of a recognized certification.

Responsibilities

Perform specialized clerical and administrative tasks, establish work priorities, and create documents such as letters, memorandums, manuals, and reports.
Coordinate the flow and timing of patient-care activities and procedures within the unit or department; assist with admissions, discharges, and transfers.
Receive and screen calls, messages, mail, email, and visitors.
Compile charts by collecting orders, test results, labs, reports, and clearances, and scan information into the electronic health record.
Coordinate meetings and provide logistical support, including equipment and scheduling; prepare meeting notices, agendas, and minutes.
Manage calendars and departmental schedules, coordinate activities, and prepare for meetings and events.
Prepare reports, summaries, or replies to inquiries using relevant information from a variety of sources.
Maintain databases and perform information management functions, including data entry and auditing.
Assist department staff with electronic medical records and other systems, and serve as a resource for computer-related issues when needed.
Generate, read, and interpret monitor-strip printouts according to patient needs and rhythm changes.
Communicate cardiac rhythm changes or dysrhythmias to the appropriate health care team member according to policy and procedure.
Complete routine and priority tasks within established departmental time frames.
Maintain monitoring equipment and understand procedures and treatments performed by physicians.
Mentor and foster a constructive environment that helps students and new nursing professionals build confidence in their skills, knowledge, and abilities.
Maintain a clean, neat, and safe work environment; inventory and order accessories and supplies to maintain established stock levels.
Transport or arrange transport of supplies and equipment between units or departments as needed.
Inspect equipment and arrange repairs; monitor costs and replacement needs.
Protect the confidentiality of patient protected health information and prevent its accidental, intentional, or inappropriate disclosure.
Perform duties in accordance with departmental standards, policies, procedures, and applicable local, state, and federal requirements.
Complete mandated continuing education requirements.