About The Position

The Unit Secretary/Monitor Tech monitors cardiac activity, coordinates communications, performs unit-receptionist activities, and handles routine clerical work on a nursing unit. The role directs information flow among nursing and medical staff, patients and families, the healthcare team, and support services. The position involves continuously observing and interpreting cardiac monitors, identifying rhythm changes, notifying the charge nurse or designee, documenting changes, maintaining alarm systems and patient rhythm records, and handing off monitoring information to the relief watcher. The role also handles calls, coordinates communications, assists patients and visitors, protects confidential information, enters and retrieves patient data, maintains statistics and charts, orders supplies, and supports department operations and performance improvement activities.

Requirements

  • High school diploma.
  • BLS certification within 30 days of hire; certification must be active and non-expired unless otherwise stated.

Responsibilities

  • Continuously observe and accurately interpret cardiac monitors and rhythm patterns.
  • Identify rhythm changes, distinguish life-threatening changes from slowly evolving changes, and notify or page the charge nurse or designee as appropriate.
  • Document monitor changes for RN review, including saving and timing strips; set and check alarm systems; and maintain monitor documentation during procedures or Code Blue when requested or necessary.
  • Maintain current patient rhythm records and give a report to the relief watcher.
  • Handle incoming and external telephone calls and coordinate communications among physicians, shift leads, staff, and ancillary departments.
  • Assist patients’ families and visitors, communicate constructively, collaborate across departments, protect confidential patient information, and respond effectively to conflict.
  • Enter and retrieve patient information in data-entry systems and maintain accurate statistics.
  • Assist with performance improvement activities, including data collection, reporting, and chart retrieval; maintain and process completed patient charts.
  • Order department supplies and attend department meetings.
  • Assist in orienting new personnel and collaborate with the manager to identify and address learning needs.
  • Perform other duties that support smooth department operations.

Benefits

  • Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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