Unit Secretary Monitor Tech - Oncology Unit - Fairfield Hospital

Bon Secours Mercy Health•Fairfield, OH

19h•Onsite

About The Position

The Unit Secretary/Monitor Tech watches cardiac monitors, coordinates communications, performs unit-receptionist activities, and handles routine clerical work on a nursing unit. The role directs information flow among nursing and medical staff, patients and families, the healthcare team, and support services. The position requires continuously observing and accurately interpreting cardiac monitors, identifying and reporting rhythm changes, notifying the charge nurse or designee of witnessed changes, documenting changes for RN review, checking alarm systems, maintaining rhythm records, documenting monitor patterns during procedures or Code Blue when needed, and giving handoff reports to relief watchers. The Unit Secretary/Monitor Tech also manages telephone calls and communications, assists patients’ families and visitors, enters and retrieves patient information, maintains statistics, supports performance-improvement activities, processes patient charts, orders supplies, attends department meetings, assists with orienting new personnel, and performs other duties that support the department. The role is expected to communicate constructively, collaborate effectively, protect confidential patient information, and respond to conflict in an open and constructive manner.

Requirements

High school diploma.
BLS certification within 30 days of hire; certification must be active and non-expired.

Responsibilities

Observe and accurately interpret cardiac monitors and scan monitor screens systematically.
Identify and report changes in baseline rhythm patterns, including distinguishing life-threatening changes from slowly evolving changes.
Notify or page the charge nurse or designee about witnessed changes.
Document monitor changes for RN review, including saving and timing strips.
Set and check the alarm system.
Maintain documentation of monitor patterns during procedures or Code Blue when requested or necessary.
Keep an updated record of patients’ rhythms and give reports to relief watchers.
Handle incoming and external telephone calls and coordinate communication among physicians, shift leads, staff, and ancillary departments.
Provide friendly assistance to patients’ families and visitors, listen and offer support, and refer them to appropriate help when needed.
Communicate constructively and positively, collaborate across departments to meet patient needs, and respond to conflict effectively.
Handle patient information confidentially and use organizational communication channels effectively.
Assist in orienting new personnel and collaborate with the manager to identify and address learning needs.
Enter and retrieve patient information in data-entry systems and maintain accurate statistics.
Assist with performance-improvement activities, including data collection, reporting, and chart retrieval.
Maintain and process completed patient charts.
Order department supplies and attend department meetings.
Perform other duties that support smooth department operations.