Electronics Refurbishment and Fulfillment

ER2•Memphis, TN

32d•$20 - $23•Onsite

About The Position

The Monitor Refurbishment Technician tests, evaluates, and refurbishes computer monitors to ensure they meet established quality and functionality standards. The role assesses the value, functional condition, and cosmetic condition of monitors and assigns grades according to company guidelines. The technician organizes and maintains department inventory, processes items into inventory, conducts cycle counts and quality-control inspections, and keeps inventory levels accurate. The role also fulfills customer orders, prepares and packages monitors for shipment, and builds wholesale lots according to customer requirements. The technician may help train and mentor employees and temporary labor on testing, refurbishment, grading, quality control, and workflow procedures. The position is based in Memphis, Tennessee, and reports to the Memphis Production Lead. The stated schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m., with a one-hour unpaid lunch break. Compensation is $20–$23 per hour, depending on experience.

Requirements

Strong attention to detail and quality-control skills, including the ability to identify defects and apply SKUs accurately.
Ability to work efficiently in a fast-paced environment.
Excellent problem-solving and troubleshooting abilities.
Strong teamwork and communication skills.
Flexibility to adapt to changing priorities and work collaboratively across departments.
Commitment to continuous improvement and excellence.
Knowledge of computer hardware and inventory management systems.
Ability to research specific models and assess value.
Knowledge of standard shipping methods and skill in accurately assigning SKUs to devices and following standards.
Ability to speak and read English fluently.
Legally authorized to work in the United States.
Valid driver's license.
Ability to pass a drug test and a background screening; the posting specifies no prior convictions related to theft or cybercriminal activity and also states that applicants must have a clean criminal record and be drug-free.
Ability to perform work duties free from impairment.
Ability to lift, push, pull, or carry objects weighing 50 pounds or more as needed.
Ability to look at a computer screen for extended periods and to sit and/or stand for consecutive hours.
Ability to work in a climate-controlled warehouse with some temperature fluctuations, moderate noise, and a busy, fast-paced atmosphere.

Responsibilities

Test, evaluate, and refurbish monitors and other electronic devices according to quality and functionality standards.
Assess the value and functional and cosmetic condition of incoming equipment, research specific models, and grade devices according to company guidelines.
Clean and maintain supplies, tools, equipment, and storage areas in compliance with safety regulations.
Organize and sort production lanes and maintain department inventory.
Apply accurate SKUs and process items into inventory.
Conduct cycle counts, quality-control inspections, and inventory-level checks.
Pick and ship daily customer orders; prepare and package monitors for shipment.
Build wholesale lots according to customer requirements.
Identify process bottlenecks and communicate across departments.
Assist in training and mentoring employees and temporary labor on testing, refurbishment, grading, quality control, and workflow procedures.
Adapt to changing priorities and assist in other departments as needed.

Benefits

Medical, telehealth, dental, vision, and life insurance coverage for full-time employees.
Short-term and long-term disability insurance.
Supplemental accident, critical illness, and hospital indemnity insurance.
Employee assistance program.
BenefitHub discount program.
401(k) with company match after 90 days of employment.
Paid time off.
Company-branded attire allowance.
Professional and personal growth and development opportunities.
Real Life Skills Training.