Money Transfer Payments Analyst

MUFG•Tampa, FL

8d•$61,000 - $77,000•Hybrid

About The Position

The Money Transfer Payments Analyst is responsible for resolving in a timely and accurate manner various types of Money Transfer /Money Market inquiries, USD, and foreign currencies as well as cases requiring compensation payments and/or claims in accordance with established regulations. Ensuring all cases are verified in a timely manner. Responsible for system upgrade testing, enhancements, and various projects relating to system enhancements. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Requirements

Understand and apply the various rules and regulations governing investigations Wire room functions i.e., BAFT, UCC4A, etc.
Fundamental understanding of payments formatting, including SWIFT, CHIPS, Fedwire, foreign currency principles.
Effectively time manage multiple cases of varying difficulty.
Able to utilize internal & external resources required for the timely resolution of assigned cases.
Maintain thorough and accurate records, facilitating unit management review.
Excellent oral and written communications skills.
Operations back-office industry experience required.

Nice To Haves

Preferred one to two years' experience in Money Transfer Investigations.
Knowledge of payment formatting of the MT103,202,202cov, PACS008,009,009Cov, and other ISO messages type, a plus.
System PIM, Intellitracs and GPF payment system, a plus, but not required
Strong practical understanding of payments and investigation and wire room systems (preferable Intellitracs and BESS).

Responsibilities

Ensure unit is properly staffed and have the appropriate resources required to satisfactorily fulfilling their daily functional requirements.
Monitor daily all queues for the investigations section, assist in monitoring ensuring that all work is being handled in a timely manner, including verification of cases.
Additional MTD/TDOD studies and reporting when and where applicable.
Participate in testing of new features/enhancements and upgrades of Intellitracs providing feedback to management.
Attend various meeting relating to system upgrades and enhancements
System liaison for Intellitracs.
Provide training to other departments on Intellitracs.
Ensure that all procedures and policies are adhered to.
Foster and maintain emphasis on our BEST ongoing initiative.
Development of quality feedback initiatives with staff.
Provide monthly feedback to ODA departments and front office on improvements to payment from the investigation received.
Ensure proper and timely escalation on reportable incidence is understood by staff and carried out consistently.
Ensure that all procedures and policies are adhered to.
Designated as a Business Continuity Key Staff Member in case of continuity issue.
Establish monthly sessions with ICRU related to risk regarding investigation from our clients.