Money Processing Teller I (Hilo)

Bank of Hawaii • Hilo, HI

5d

About The Position

Under the supervision of the Money Processing Center Manager, the Money Processing Teller I processes incoming customer deposit bags and outgoing change orders received via armored car. The role is responsible for accuracy, quality service, and adherence to department safety requirements.

Bank of Hawaii employees ensure, or assist with ensuring, compliance with applicable laws, regulations, regulatory requirements, and Bank policies and procedures, including those related to Fair Banking, Anti-Money Laundering, the Bank Secrecy Act, and the USA PATRIOT Act. Delivering exceptional customer experiences is central to the company’s work: employees listen to customers, understand their needs, and deliver what helps them build a better tomorrow.

Requirements

• High school diploma or GED from an accredited educational institution, or equivalent related work experience.
• Minimum 0 to 2 years of related experience or equivalent work experience.
• Professional business experience.
• Demonstrated proficiency with personal computers and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software.
• Knowledge of or ability to use bank software and systems.
• Demonstrated verbal and written communication skills.
• Analytical, detail-oriented, and organized.
• Able to meet deadlines and handle multiple priorities.
• Active listener and team player who projects a positive, professional image and promotes team effort.
• Strong interpersonal and negotiation skills, with the ability to work across departments.
• Able to lift or transport up to 50 pounds and stand for extended periods.
• Steel-toe footwear is mandatory.
• Able to work flexible hours, including holidays, weekends, and evenings, as needed or assigned.
• Working knowledge and skills proficiency in organization.
• Demonstrated knowledge and skill proficiency in communication, customer experience, scheduling, task management, and technology literacy.

Nice To Haves

• Banking or financial industry exposure is preferred.

Responsibilities

• Process incoming customer deposit bags and outgoing change orders received via armored car accurately and provide quality service.
• Adhere to department standard safety requirements.
• Ensure, or assist with ensuring, compliance with applicable laws, regulations, regulatory requirements, and Bank policies and procedures, including Fair Banking, Anti-Money Laundering, the Bank Secrecy Act, and the USA PATRIOT Act.
• Meet deadlines and handle multiple priorities while contributing to a positive, professional team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED