Modern Endpoint Management Expert (Warsaw, near-site) – EU Public Agencies
About The Position
The Modern Endpoint Management Expert (MEME) will be responsible for the centralized management of a large-scale workstation environment, involving thousands of physical and virtual workstations. This role requires extensive knowledge of Microsoft Intune, SCCM, Microsoft Defender for Endpoint, Microsoft 365 Apps, EntraID, and Windows client operating systems. The expert will handle daily administration, monitoring, troubleshooting, and the deployment of operating system images, patches, applications, and configuration profiles. Additionally, the role involves scripting, enforcing security policies, reporting on compliance, and advising on configuration improvements. The position also includes managing application lifecycles, creating and updating technical documentation, and troubleshooting application installation issues. A security clearance of EU SECRET is required, and the candidate must be based in Poland.
Requirements
- Minimum of 8 years of relevant IT professional experience.
- Minimum of 5 years of experience in a similar position.
- EU SECRET security clearance required.
- Candidates must be based in Poland.
- Minimum Level 6 education.
- Minimum English language skills (CEFR): B2.
- Thorough knowledge of centralized management of the Modern Endpoint Management solutions: Microsoft Intune, Microsoft Configuration Manager/SCCM, Microsoft Defender for Endpoint, Microsoft 365 Apps configuration and deployment, EntraID.
- Experience and excellent knowledge of Windows client Operating System.
- Experience and excellent knowledge in IT end users' infrastructure.
- Experience and excellent knowledge in Windows Autopilot deployment and troubleshooting.
- Experience and excellent knowledge in Endpoint Privilege Management (EPM).
- Experience and excellent knowledge of IT security standards.
- Solid scripting skills in PowerShell.
- Excellent knowledge of TCP/IP networking and related services.
- Excellent knowledge in monitoring workstations.
- Experience with ticketing systems and ITIL based change management, configuration management and release management processes.
- Strong analytical and troubleshooting knowledge.
- At least 1 certification from the following: Microsoft 365 Certified- Administrator Expert or an equivalent certification or 5 year’s experience in a similar position above required minimum experience at similar position; OR Microsoft 365 Certified Endpoint Administrator Associate or an equivalent certification supported by 3 year’s experience in a similar position above required minimum experience at similar position. Each equivalent certification must be recognized internationally.
Nice To Haves
- Management and deployment of 2Pint software.
- Knowledge of PatchMyPC.
- Knowledge of Tiering model infrastructure.
Responsibilities
- Centralized management of the large-scale workstation environment (where the number of physical and virtual workstations is counted in thousands).
- Daily workstations environment administration (management, monitoring, troubleshooting).
- Planning and preparing distribution of operating system images.
- Planning and preparing distribution of patches.
- Planning and preparing distribution of applications.
- Planning and preparing distribution of GPO/Intune configuration profiles/CSP/OMA-URI.
- Performing scripting and configurations distribution.
- Troubleshooting workstation configuration issues in cooperation with other ICT working groups and/or our vendor (Microsoft).
- Enforcing and monitoring application of the security policies.
- Reporting on the configuration standard(s) enforcement and compliance status.
- Advising, proposing and implementing proposing possible configuration improvements, changes or upgrades.
- Other specific duties as assigned by supervisor.
- Creating, testing and distributing applications and packages.
- Monitoring the lifecycle of deployed business applications (licence renewal, applying product updates).
- Monitoring the correct deployment of application in our end-users’ workstations.
- Troubleshooting application installation issues.
- Creating new technical documentation for DIG internal use related with Modern Endpoint deployment and configuration.
- Creating new Modern Endpoint related how-to documentation and manuals for our end users.
- Updating the existing documentation to reflect updates and changes.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
