MOC Planner

JetBlue Airways Corporation•New York, NY

About The Position

The MOC Planner reports to the Supervisor of Maintenance Operations Center (MOC) Planning and schedules maintenance events during the operational day to maintain FAA regulatory compliance. The role ensures maintenance is scheduled within required limits and provides options to route, reroute, and swap aircraft flying lines to accommodate planned maintenance. The planner prevents maintenance task overfly while balancing the needs of Technical Operations, System Operations, Marketing, and other customers. The role also coordinates aircraft repositioning for maintenance needs, including during irregular operations. The MOC Planner works with the Systems Operation Center (SOC) to manage TOPS and routing changes, ensuring maintenance events fit within task intervals while accounting for manpower, ground time, parts, tooling, facilities, weather, and other factors. The planner tracks maintenance items and aircraft movement, collaborates with internal partners, supports recovery plans during operational disruptions, and provides written turnover reports. The position is based in a traditional office environment and requires shift work.

Requirements

High school diploma or GED.
One year of aviation experience in Aircraft Maintenance or TechOps.
Ability to acquire and maintain a valid SIDA Badge.
Depending on location, ability to acquire and maintain United States Customs Clearance.
Proficiency with Microsoft Office Suite.
Knowledge of Federal Aviation Regulations (FARs), Airworthiness Directives (ADs), and Service Bulletins (SBs).
Strong verbal and written communication skills.
Strong analytical skills.
Ability to work well with others.
Maintain currency on all required training throughout employment, including QDL and Comply365.
Availability for occasional overnight travel (10%).
Pass a pre-employment drug test.
Be legally eligible to work in the country where the position is located; U.S. work authorization is required, and visa sponsorship is not available.
Regular attendance and punctuality.
Potential to work flexible hours and shifts and respond on short notice.
Maintain a professional appearance.
Adhere to applicable laws, regulations, company policies, procedures, and risk controls.
Support JetBlue's safety policies, reporting practices, and safety performance goals.

Nice To Haves

Bachelor's degree in Aviation or Business.
Valid Airframe and Powerplant license.
Previous leadership experience.
Two years of aviation experience in Aircraft Maintenance Planning or Aircraft Maintenance.
Proficiency in TRAX and TOPS.
Experience establishing credible cross-divisional relationships.
Results-oriented approach and ability to balance diverse, dynamic operational requirements.
Strong organizational skills and ability to manage multiple projects simultaneously.
Flexibility, agility, and change management skills.
Ability to work under pressure, multitask, and make critical decisions in a fast-paced environment.

Responsibilities

Schedule required maintenance within calendar, flight-hour, and flight-cycle limits established by JetBlue maintenance programs, FAA regulations, Airworthiness Directives, and Special Instructions.
Work with the Systems Operation Center (SOC) to manage TOPS and routing changes so maintenance events occur within required task intervals, accounting for manpower, ground time, parts, tooling, facilities, and weather.
Ensure planned maintenance is correctly scheduled after aircraft swaps or reroutes.
Respond to requests for deferred or busted tasks and reschedule deferred maintenance to maintain regulatory compliance.
Track Aircraft Service Checks and other low-time items, including MELs, LTDs, NEF/CDL, and GMM items, and collaborate with AOG/MOC for execution.
Assist with recovery plans when delays or cancellations affect system operations.
Track aircraft to designated maintenance locations to meet projected induction dates, including maintenance ferries and repositioning flights.
Complete actions required to reposition aircraft for maintenance, including completing GenDec and Smartsheet forms and transmitting documents to cockpit crews.
Collaborate with System Operations, Airports, and Technical Operations Leadership to identify operational issues affecting ground time for planned maintenance.
Provide a written turnover report to the oncoming Planner and a copy to the MOC Duty Manager.
Coordinate with business partners.
Perform other duties as assigned.