MOBILITY OPERATOR

MARTA•Atlanta, KS

About The Position

Drives assigned, specially equipped Mobility vans and vehicles over routes that may vary daily to serve the transportation needs of the Authority’s Mobility patrons. Provides courteous and efficient curb-to-curb transportation and operates vehicles in accordance with applicable rules, regulations, and policies, with the safety and welfare of the public in mind. The operator safely uses mobility lifts and other equipment, maintains a reasonable schedule, locates customer addresses using maps and other aids, picks up and discharges passengers, collects fares, issues transfers, and assists with loading and securing passengers when needed. The role provides considerate, dependable, and compassionate service to eligible passengers with disabilities and promotes goodwill for the Authority. Operators are expected to maintain knowledge of the city and commonly traveled destinations, present a clean and well-groomed appearance, wear the prescribed MARTA Mobility Operators uniform, and follow the Mobility Operator’s Manual of Instructions, operating rules, and discipline codes. The position is safety-sensitive and subject to MARTA’s Drug & Alcohol Program. Employees in applicable vehicle-operating classifications must meet U.S. Department of Transportation physical qualification requirements.

Requirements

  • High school diploma or equivalent.
  • At least two years of driving experience.
  • Valid minimum Class C State of Georgia driver’s license.
  • No more than one moving violation and no more than three points on the Motor Vehicle Report within a 24-month period.
  • No DUI violations within the last five years.
  • Dependable transportation to report to work and ability to arrive on time to maintain schedules.
  • At least 21 years of age.
  • Favorable job history and satisfactory references.
  • Ability to read map coordinates for pickups provided by dispatch.
  • Meet applicable U.S. Department of Transportation physical qualification requirements for drivers.
  • Participation in MARTA’s Drug & Alcohol Program is a condition of employment; employees must observe the program requirements.

Nice To Haves

  • At least six months of experience driving vans or larger vehicles in heavy traffic.
  • Knowledge of Mobility requirements defined in the Americans with Disabilities Act of 1990 (ADA).

Responsibilities

  • Provide courteous, considerate, dependable, and compassionate service to eligible Mobility patrons and promote goodwill for the Authority.
  • Maintain general knowledge of the city, landmarks, medical and health care facilities, important office buildings, and other commonly traveled destinations.
  • Maintain a clean, well-groomed appearance, wear and maintain the prescribed MARTA Mobility Operators uniform, and exhibit a pleasant attitude toward customers, the Authority, and fellow employees.
  • Know and strictly follow the Mobility Operator’s Manual of Instructions, operating rules, and discipline codes.
  • Assist passengers who require physical assistance to enter and exit vehicles.
  • Drive assigned specially equipped Mobility vans and vehicles over routes that may vary daily and provide curb-to-curb transportation.
  • Operate mobility lifts and equipment safely and maintain a reasonable schedule.
  • Locate customer addresses using maps, directions, and other aids, including map coordinates provided by dispatch.
  • Pick up passengers at designated locations, discharge them at their destinations, collect fares, issue transfers, and assist with loading and securing passengers when necessary.
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