Mobility Operator

MARTA•Atlanta, GA

About The Position

Drives assigned, specially equipped Mobility vans and vehicles over routes that may vary daily to serve the transportation needs of the Authority’s Mobility patrons. Provides courteous and efficient curb-to-curb transportation and operates vehicles in accordance with applicable rules, regulations, policies, and public-safety requirements. The operator is responsible for safe use of mobility lifts and equipment and for maintaining a reasonable schedule. Duties include locating customer addresses using maps, directions, and other aids; picking up and discharging passengers at designated locations; collecting fares and issuing transfers; and helping passengers board, exit, and secure themselves when needed. The role requires dependable, compassionate service to eligible passengers with disabilities, knowledge of the city and commonly traveled destinations, and compliance with MARTA Mobility operating instructions, rules, and discipline codes. Operators must maintain a clean, well-groomed appearance, wear the prescribed uniform, and meet the stated driver, safety, and work-history requirements. The position is safety-sensitive and participation in MARTA’s Drug & Alcohol Program is a condition of employment.

Requirements

High school diploma or equivalent.
Two years of driving experience.
Valid Class C State of Georgia driver’s license.
No more than one moving violation and no more than three points on the Motor Vehicle Report within a 24-month period.
No DUI violations within the last five years.
At least 21 years of age.
Dependable transportation to report to work.
Favorable job history and satisfactory references.
Ability to arrive at work on time to maintain schedules.
Ability to read map coordinates for pickups provided by dispatch.
Meet applicable U.S. Department of Transportation physical certification requirements for drivers, as adopted by the Georgia Public Service Commission.
Participation in MARTA’s Drug & Alcohol Program is a condition of employment; failure to comply results in termination.

Nice To Haves

At least six months of experience driving vans or larger vehicles in heavy traffic.
Knowledge of Mobility requirements defined in the Americans with Disabilities Act of 1990 (ADA).

Responsibilities

Drive assigned specially equipped Mobility vans and vehicles on routes that may vary daily.
Provide courteous, efficient curb-to-curb transportation to Mobility patrons.
Operate vehicles and perform duties in accordance with applicable rules, regulations, policies, and safety requirements.
Operate mobility lifts and equipment safely and maintain a reasonable schedule.
Locate customer addresses using maps, directions, and other aids, including map coordinates provided by dispatch.
Pick up passengers at designated locations and discharge them at their destinations.
Collect fares and issue transfers.
Assist passengers with entering and exiting vehicles and with loading and securing themselves when necessary.
Provide courteous, considerate, dependable, and compassionate service to eligible Mobility patrons and promote goodwill for the Authority.
Maintain general knowledge of the city, landmarks, medical and health care facilities, office buildings, and commonly traveled destinations.
Maintain a clean, well-groomed appearance, wear and maintain the prescribed MARTA Mobility Operators uniform, and exhibit a pleasant attitude toward customers, the Authority, and fellow employees.
Know and strictly follow the Mobility Operator’s Manual of Instructions, Operating Rules, and Discipline Codes.
Read and observe the requirements of MARTA’s Drug & Alcohol policy.