Experienced Mobile Service Technician - HOLT Truck Centers

HOLT Group•Tyler, TX

9d•Remote

About The Position

The Level 3 Mobile Technician is a skilled technician capable of handling a wide range of mechanical repairs and performing basic to intermediate diagnostics. This role is trusted to complete most standard repairs with limited supervision and continues to build diagnostic capability. This is a senior-level position, generally requiring more than four years of experience and/or demonstrated job-relevant knowledge/skills. A level three technician possesses broad knowledge of the field’s standard and technical concepts, practices, and procedures. They rely on extensive experience and judgment to plan and accomplish goals, performing a variety of standard, complex, and technical tasks with minimal supervision. The incumbent is expected to model company values, collaborate with key resources, and participate in ongoing self-development.

Requirements

High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program.
Minimum of four years of experience.
Completion of Levels 1 & 2 curriculum pathway requirements as outlined in the Leveling Description Guide.
Has met ProTech training requirements for preceding Technician levels.
Ability to learn and model HOLT’s VBL Culture.
On-going Safety Training.
Must own and maintain the necessary tools to efficiently perform the job.
Completion of the HOLT Truck - Tech Level 1-3 International Alignment Training Module.
Minimum 26 billed hours per week (65% proficiency).
Ability to complete all Level 3 curriculum pathway requirements as outlined in the Leveling Description Guide.
Ability to meet all technical and performance requirements for a Level 1 & 2 Technician.
Extensive knowledge of equipment and tools, including their designs, uses, repair, and maintenance.
Expert knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling.
Operation and control skills of vehicle fleet.
Problem-solving and troubleshooting skills.
Verbal communication skills.
Excellent time management and organizational skills.
Ability to follow logical troubleshooting procedures.
Ability to work independently and as part of a team.
Ability to operate a conventional forklift.
Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane.
Ability to operate a vehicle on public roads.
Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Ability to read, write, and understand information.
Ability to listen to and understand information and ideas presented through spoken words and sentences.
Ability to complete applicable HDSI VBL Classes, model HOLT's VBL Culture, and successfully apply the tools (Learn, Model, Teach, Measure).
Significant amount of time spent standing.
Constant movement and use of hands, this position requires good manual dexterity.
Communication with customers and constant communication with co-workers.
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work.
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue.
Be able to maneuver safely and work underneath equipment.
Lifts and moves materials and equipment up to 50 lbs.
Occasional kneeling, crouching, stooping, crawling, reaching, and balancing.
Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment.

Nice To Haves

CDL – Class A or B
ASE – Medium/Heavy Truck Certification
AC Certification
Brake System Certification

Responsibilities

Operates independently in a mobile service environment, managing time and workload across multiple job sites while responding to changing priorities and service needs.
Troubleshoots and diagnoses complex engine malfunctions and failures with minimum supervision.
Performs detailed engine and related equipment repairs on trucks and trailers with direction and minimum supervision.
Disassembles, inspects, determines parts required, and reassembles to factory specifications.
Provides quality control/assurance inspections of completed tasks to include road testing.
Uses computers and related software to assist in diagnosing and reprogramming engines.
Completes documentation for service reports, timecards, parts requisition and returns.
Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins.
Operates equipment and vehicles with possession of all necessary licenses and certificates.
Adheres to contamination control and HAZMAT rules and regulations.
Maintains all company equipment, tools, and vehicle in a good, clean, and working order.
Communicates job progress to supervisor and customer as needed.
Works overtime as required by workload and customers’ needs.
Projects professionalism with both internal and external customers, including personal appearance.
Acts as a mentor and coach to lower level Technicians.
Completes all assigned Technician Training Path courses and safety training.
Consistently maintains an average rework of less than 0.5%.
Ensures a positive average variance consistently.
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
Performs other duties as assigned.