Mobile Service Coordinator

Jack Demmer Lincoln • Dearborn, MI

4d • Onsite

About The Position

The Mobile Service Coordinator serves as a front-line representative for all of our mobile service experiences. Within this role, the coordinator will schedule our mobile service van for appointments, answer incoming calls and text messages, ensure a customer-friendly environment, and provide an exceptional customer experience. The company is family-owned and operated for over 60 years, offers great career opportunities with minimal turnover, outstanding pay programs, benefits, training, and a culture that strives for self-improvement, client experience enhancement, and community betterment. This fast-paced, task-driven, and team-oriented dealership is growing and needs to expand its team. They have achieved 7 consecutive President's Awards. The "Demmer Difference" is their personalized approach with each individual client, valuing their time and working at the client's pace and around their schedules. Their goal is to make the client experience comfortable and hospitable. This is a career, not just a job, promoting a workplace of integrity and respect, with genuine care for employees and their families.

Requirements

• Current valid driver’s license is required.
• Ability to commute/relocate: Dearborn, MI 48124: Reliably commute or planning to relocate before starting work

Nice To Haves

• Customer service: 1 year (Preferred)
• Outgoing personality

Responsibilities

• Answers phone and text to schedule mobile van appointments
• Able to use google accounts
• Coordinator with the mobile service technicians
• Answers basic customer inquiries
• Serves as clerical and administrative back-up
• Travel in the field to promote and find new clients or accounts
• Being able to file and keep track of information

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed