About The Position

The Mobile Laboratory Assistant provides general laboratory services at the hospital and off-site healthcare facilities. Duties include greeting patients, entering test orders, collecting blood, transporting and processing specimens, and distributing samples for in-house testing or referral laboratories. The role responds to inquiries and collection requests from off-site facilities, nursing units, physician offices, and reference laboratories, and performs related clerical and computer functions. The assistant maintains collection and testing supplies across assigned facilities and works a regular rotating weekend and holiday schedule. The position requires travel to off-site facilities using either a personal vehicle or a Riverview-provided vehicle. Employees using a personal vehicle must provide proof of insurance and a valid driver's license, maintain a clean driving record and keep the vehicle in good working order in accordance with the Vehicle Safety Policy.

Requirements

  • High school diploma.
  • Experience with data entry, medical terminology, and customer service, or an equivalent combination of education and experience providing comparable job knowledge.
  • BLS certification through the American Heart Association within 30 days of hire.
  • For use of a personal vehicle: proof of insurance, a valid driver's license, a clean driving record, and a vehicle maintained in good working order in accordance with the Vehicle Safety Policy.

Nice To Haves

  • Phlebotomy certificate.
  • Associate degree in chemical, physical, or biological sciences, with at least one year of full-time laboratory training or experience, or both.
  • One to two years of previous laboratory or phlebotomy experience.

Responsibilities

  • Provide customer-focused laboratory service in support of the hospital’s mission.
  • Respond professionally and courteously to questions about laboratory services, specimen requirements, turnaround times, reference ranges, and reporting protocols.
  • Collect STAT, routine, and timed venous, capillary, and arterial blood specimens from off-site facilities and hospital inpatients and outpatients according to laboratory procedures.
  • Instruct patients in the proper collection and handling of non-blood specimens.
  • Generate and review collection lists and pending logs in the Laboratory Information System (LIS), and contact nursing units and off-site facilities to track pending, collected, and uncollected specimens.
  • Transport specimens from outside facilities using a personal or Riverview-provided vehicle, following applicable vehicle safety requirements.
  • Stock phlebotomy supplies on inpatient nursing units and at off-site facilities.
  • Receive, identify, enter, document, centrifuge, distribute, prepare, and store specimens according to testing requirements; review surgical specimens and requisitions for accuracy and completeness.
  • Communicate with technical staff to support efficient turnaround of results and prepare specimens for referral testing.
  • Review orders for completeness and enter patient test orders in the LIS.
  • Check Medicare orders for diagnosis and medical necessity, notify physicians or their representatives when documentation does not meet applicable criteria, and obtain an ABN before collection when necessary.
  • Recognize problems in laboratory ordering, testing, and reporting operations; take appropriate corrective action or notify the area coordinator or department manager.
  • Perform and document daily temperature and function checks for assigned areas, taking corrective action when results are outside acceptable limits.
  • Use personal protective equipment and comply with hospital and laboratory policies, procedures, safety and waste-disposal requirements, dress code, attendance expectations, and Standards of Excellence.
  • Treat others respectfully, communicate considerately, and fulfill commitments to team members.
  • Perform CLIA-waived testing in accordance with CLIA ’88 standards and applicable training.
  • Assist with new employee training and orientation and train staff on Medical Necessity Guidelines.
  • Perform other duties as assigned.
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