Mobile Diesel Technician/Diesel Technician

Allstate Peterbilt Group•Grand Forks, ND

16d

About The Position

Allstate Peterbilt Group serves the medium- and heavy-duty truck and trailer industry throughout the Midwest, supporting customers from vehicle purchase through warranty repairs and ongoing maintenance. The Mobile Diesel Technician diagnoses and repairs vehicle malfunctions in a shop-type environment and, when needed, in roadside situations. The role involves customer interaction in the field, maintaining a service vehicle and equipment, documenting work, and following applicable safety and service procedures. The technician is expected to pursue training and certifications, stay current on manufacturer information and technology, and mentor less-skilled technicians when assigned. Candidates must pass a drug test before beginning employment. Allstate Peterbilt Group is an Equal Opportunity, Affirmative Action, Minority, Female, Veteran, and Disability employer and a drug-free workplace.

Requirements

Pass a drug test before beginning employment.
Follow applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.
Obtain industry certifications as required.

Responsibilities

Diagnose vehicle malfunctions and perform repairs in a shop-type environment and, when needed, roadside.
Seek and accept training and mentoring to advance along an established career path.
Communicate with the parts department to obtain needed parts.
Maintain accurate inventory and appropriate stock levels on the service vehicle.
Save and tag parts when work is under warranty or the customer requests it.
Inspect assigned vehicles for additional service or safety-related work that may be required or recommended.
Immediately notify service management when additional work is needed, requested work is unnecessary, or repairs may differ from expectations or the anticipated schedule.
Document all work performed and recommended on repair orders.
Road-test vehicles when required.
Participate in manufacturer-sponsored training programs, schools, and events.
Follow service policies and procedures to support safety, profitability, and accuracy.
Obtain industry certifications as required and stay current on manufacturer updates and technical bulletins.
Learn to use new information technology as it becomes available.
Mentor less-skilled technicians when assigned.
Report machinery and equipment defects or malfunctions to department management.
Keep vehicles, service trucks, and shop areas clean and orderly; promptly report changes to a vehicle’s appearance or condition.
Maintain and account for dealership-owned tools and equipment, returning them to proper storage when finished.
Understand and comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.
Work safely and immediately report safety issues to management.
Interact respectfully with customers in the field.
Perform other duties as assigned.