Diesel Technician Mobile

Ryder•Atlanta, GA

22h

About The Position

Torque by Ryder is hiring a permanent, full-time experienced Mobile Diesel Technician to support its heavy-duty truck fleet in Atlanta, Georgia. The technician performs mobile preventive maintenance, diagnostics, and repairs, works directly with customers to resolve repair issues and discuss estimates, and coordinates work schedules with customers. A service vehicle, fuel card, and company cell phone are provided. The role offers a flexible 40-hour work week, scheduled Tuesday through Saturday, with weekend premiums. The hourly rate is $34.00 based on experience, with the opportunity to earn an additional monthly performance incentive. Additional training is provided to help technicians advance. The position covers a broad range of preventive maintenance and repair work on heavy-duty and medium-duty vehicles and equipment, including engines, brakes, electrical and charging systems, HVAC, fuel systems, tires, wheels, steering, suspension, driveline, and related components. The technician uses company maintenance systems and electronic documentation, follows safety and regulatory requirements, maintains service and compliance records, and is accountable for maintenance quality and safety measurements. The role also includes mentoring SM II-level employees and other duties as assigned.

Requirements

High school diploma or equivalent preferred.
Vocational or technical certification; postsecondary degree or technical certifications preferred.
Basic tools required.
Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines, including preventive maintenance, oil changes, brake and tire work, diagnostics, air conditioning, electrical systems, and advanced repairs such as major engine, diesel after-treatment, or fuel-injection repairs.
Two or more years of experience with mechanical repairs and diagnostics on heavy-duty and medium-duty equipment.
Three or more years of relevant work experience preferred.
Must be able to drive Ryder vehicles.
Must pass a Ryder drug test, DOT physical, Ryder road test, and Ryder background and motor vehicle check, including drug and alcohol verification from previous employers for the last three years.
Ability to understand and adhere to company policies; complete repair orders using established company systems; build professional relationships across organizational levels; work independently and as part of a team; and prioritize workload.
Hands-on mechanic, customer service, and account management skills; customer service skills; relationship management skills; and strong verbal and written communication skills.
Flexibility and self-direction to work effectively in a fast-paced environment; self-starter and self-sufficient approach; ability to multitask; strong organization and time management; attention to detail and follow-up; and an entrepreneurial spirit.
Complete Preventive Maintenance (PM230 and PM298) within 90 days.
Complete Brakes-Air (BA220 and BA298) within 90 days, including brake mechanics/inspectors FMCS 396.25 qualification.
Complete Hydraulic Brake (BH220 and BH298), where appropriate, within 90 days.
Complete Tire & Wheel TW220 within 90 days.
Complete CF609 and A/C training and qualification (AC220 and AC298) within 180 days.
Complete HD electrical DR208 within 90 days.
Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
Complete two OEM online diagnostic tool software courses as required by the location's fleet mix.
Other state driver's license as required.

Nice To Haves

Non-commercial Driver License Class E preferred.
Valid Commercial Driver License (CDL) Class A preferred.
High school diploma or equivalent preferred.
Postsecondary degree or technical certifications preferred.
Three or more years of relevant work experience preferred.

Responsibilities

Interact with customers and independently facilitate preventive maintenance, resolve repair issues, discuss repair estimates, and demonstrate account management skills.
Coordinate work schedules as required by customers.
Road-test vehicles to identify causes of complaints, verify repair quality, and support customer satisfaction.
Perform preventive maintenance and vehicle repairs across systems including air and hydraulic brakes, HVAC, electrical and charging systems, engines, fuel systems, tires and wheels, steering, suspension, driveline, axles, liftgates, and vehicle coupling systems.
Use the Shop Management System, electronic documentation, and internal and external maintenance documents.
Perform work in accordance with federal, state, local, and corporate compliance guidelines, including safety and DOT requirements.
Maintain service, safety, and environmental records required by corporate and government requirements.
Meet company maintenance measurements for inspections and the performance of preventive maintenance, brake, tire, wheel, and other safety-related work.
Act as a mentor for SM II-level employees.
Perform other duties as assigned.