Diesel Technician Mobile

Ryder • Van Buren, AR

20h • Onsite

About The Position

Torque by Ryder is hiring an experienced Mobile Diesel Technician in Fort Smith, Arkansas. This role provides mobile maintenance and repair services for heavy-duty and medium-duty vehicles, including preventive maintenance, diagnostics, and repairs. A service vehicle, fuel card, company cell phone, basic tools, uniforms, PPE, and boot allowance are provided. The position offers a flexible 40-hour work week, weekly pay at $31.00 per hour, and a quarterly retention bonus of $2,000 during the first year. Weekend premiums apply.

The technician works independently and with customers to resolve repair issues, discuss estimates, coordinate schedules, and ensure customer satisfaction. Responsibilities span preventive maintenance and repairs involving engines, brakes, tires, air conditioning, electrical and charging systems, fuel systems, suspension, steering, driveline, liftgates, and other vehicle components. Technicians use Ryder’s shop management system, electronic documentation, diagnostic tools, and maintenance documents while complying with safety, DOT, and other applicable requirements. The role includes required training and qualifications on specified repair systems and may include mentoring SM II-level employees.

Ryder offers paid training and career development. Benefits and programs listed include medical, dental, and vision coverage after 30 days; PTO accrual beginning on day one; yearly merit pay increases; a 401(k) company match; paid maternity leave subject to eligibility; a company stock discount; tuition repayment; employee discounts; and potential awards through the Top Tech Competition. Veterans receive an extra paid day off, and employee referrals may earn bonuses.

Requirements

• High school diploma or equivalent is preferred.
• Vocational or technical certification, post-secondary degree, or technical certifications are preferred.
• Basic tools are required.
• Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines, including routine preventive maintenance, oil changes, brake and tire work, diagnostics, and repairs involving air conditioning and electrical systems.
• Ability to perform advanced skilled repairs, including some major engine repairs, diesel after-treatment repairs, or automotive fuel-injection repairs.
• At least two years of experience with mechanical repairs and diagnostics on heavy-duty and medium-duty equipment.
• Ability to drive Ryder vehicles.
• Ability to understand and adhere to company policies; complete repair orders using established company systems; build professional relationships across the organization; work independently and as part of a team; and prioritize workload.
• Hands-on mechanic, customer service, and account management skills; customer service ability; relationship management skills; and strong verbal and written communication skills.
• Flexibility and self-direction to work in a fast-paced environment; self-starter and self-sufficient approach; multitasking, organizational, and time-management skills; attention to detail and follow-up; and an entrepreneurial spirit.
• Complete Preventive Maintenance (PM230 & PM298) within 90 days.
• Complete Brakes-Air (BA220 & BA298) within 90 days and meet brake mechanic/inspector requirements under FMCS 396.25.
• Complete Hydraulic Brake (BH220 & BH298) training within 90 days where appropriate.
• Complete Tire & Wheel TW220 within 90 days.
• Complete CF609 and A/C training and qualification (AC220 & AC298) within 180 days.
• Complete HD electrical DR208 within 90 days.
• Complete Service Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
• Complete two OEM online diagnostic tool software courses as required by the location’s fleet mix.
• Pass a Ryder drug test, DOT physical, Ryder road test, background check, and motor vehicle check, including drug and alcohol verification from previous employers for the last three years.
• Other screening may be required, including employment and education verification, motor vehicle records checks, road tests, or customer badging or background requirements.

Nice To Haves

• Three or more years of relevant work experience.
• Noncommercial Driver License Class E.
• Valid Commercial Driver License (CDL) Class A.
• High school diploma or equivalent.
• Vocational or technical certification, post-secondary degree, or technical certifications.

Responsibilities

• Interact with customers and independently facilitate preventive maintenance, repair issue resolution, and discussion of repair estimates.
• Coordinate work schedules as required by customers; road-test vehicles to identify complaint causes, verify repair quality, and support customer satisfaction.
• Perform preventive maintenance and vehicle repairs across vehicle systems, including air conditioning and heating, air and hydraulic brakes, liftgates, charging and cranking systems, clutches, cooling systems, lighting and electrical accessories, drive axles, drivelines, engines, fuel systems, steering, suspension, tires, wheels, and vehicle coupling systems.
• Perform preventive maintenance checks, including lubrication, tire inspections, brake checks, battery checks, under-vehicle inspections, and initial fault-code identification.
• Use the Shop Management System, electronic documentation, and internal and external maintenance documents.
• Perform work in accordance with federal, state, local, and corporate compliance guidelines, including safety and DOT requirements.
• Maintain service, safety, and environmental records to meet or exceed applicable requirements.
• Meet company maintenance measurements related to inspections and the performance of preventive maintenance, brake, tire, and wheel work, including safety-related maintenance items.
• Act as a mentor for SM II-level employees.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage after 30 days.
• PTO accrual starting on day one, up to 80 hours accrued in the first year.
• Yearly merit pay increases.
• 401(k) company match.
• PPE, uniforms, and boot allowance.
• Paid training.
• Quarterly retention bonus of $2,000 during the first year.
• Fuel card and company cell phone.
• Service vehicle for mobile technicians.
• Weekend premiums.
• Top Tech Competition awards ranging from $250 to $50,000 per year.
• Extra paid day off for U.S. military veterans.
• 15% company stock discount.
• Up to $5,000 in technician tuition repayment.
• 12 weeks of paid maternity leave, subject to specific eligibility criteria, including work tenure.
• Employee discounts on tools, vehicles, travel, technology, and more.
• Employee referral bonuses of up to $1,500 for each hired Diesel Mechanic Technician and Fuel Service Employee.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED