Diesel Technician Mobile

Ryder•Atlanta, GA

About The Position

Torque by Ryder is hiring a permanent, full-time experienced Mobile Diesel Technician to support its heavy-duty truck fleet in Atlanta, Georgia. This role performs mobile maintenance and repair work, interacts directly with customers, and helps manage fleet service needs. A work-site service vehicle, fuel card, and company cell phone are provided. The position offers a flexible 40-hour work week on a Tuesday-through-Saturday schedule, with weekend premiums applying. Pay is $34.00 per hour based on experience, with the opportunity to earn an additional monthly performance incentive. Ryder provides paid training and development, including additional training to advance technician skills. The technician performs preventive maintenance, diagnostics, and repairs across a range of truck systems, uses the shop management system and electronic documentation, and follows applicable safety, DOT, environmental, and other compliance requirements. The role also involves coordinating schedules with customers, road-testing vehicles, maintaining service and safety records, meeting company maintenance measurements, and mentoring SM II-level employees.

Requirements

  • Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines, including routine preventive maintenance such as oil changes, brake work, and tire work.
  • Experience with diagnostics and repairs, including air-conditioning systems and electrical systems.
  • Ability to perform advanced skilled repairs, including some major engine repairs, diesel after-treatment repairs, or automotive fuel-injection repairs.
  • Two or more years of experience with mechanical repairs and diagnostics on heavy-duty and medium-duty equipment.
  • Ability to drive Ryder vehicles.
  • Ability to understand and adhere to company policies, complete repair orders using company systems, build professional relationships across organizational levels, work independently and as part of a team, and prioritize workload.
  • Hands-on mechanic, customer service, and account management skills; demonstrated customer service and relationship-management skills.
  • Strong verbal and written communication skills.
  • Flexibility, self-direction, and ability to excel in a fast-paced environment.
  • Self-starter and self-sufficient approach; ability to multitask; strong organization and time-management skills; attention to detail and follow-up; entrepreneurial spirit.
  • Complete Preventive Maintenance (PM230 and PM298) training within 90 days.
  • Complete Brakes-Air (BA220 and BA298) training within 90 days.
  • Meet brake mechanic/inspector requirements under FMCS 396.25.
  • Complete Hydraulic Brake (BH220 and BH298) training within 90 days where appropriate.
  • Complete Tire & Wheel (TW220) training within 90 days.
  • Complete CF609 and A/C training and qualification (AC220 and AC298) within 180 days.
  • Complete HD electrical (DR208) training within 90 days.
  • Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
  • Complete two OEM online diagnostic-tool software courses as required by the location's predominant OEM fleet mix.
  • Pass a Ryder drug test, DOT physical, Ryder road test, and Ryder background and motor vehicle check, including drug and alcohol verification from previous employers for the last three years.

Nice To Haves

  • High school diploma or equivalent.
  • Vocational or technical certification, post-secondary degree, or technical certifications.
  • Three or more years of relevant work experience.
  • Non-commercial Driver License, Class E.
  • Valid Commercial Driver License (CDL), Class A.

Responsibilities

  • Interact with customers and independently facilitate preventive maintenance, resolve repair issues, and discuss new repair estimates.
  • Coordinate work schedules as required by customers.
  • Road-test vehicles to identify causes of complaints, verify repair quality, and support customer satisfaction.
  • Perform preventive maintenance and repairs on vehicle systems, including air conditioning and heating, air and hydraulic brakes, liftgates and cargo-handling equipment, charging and cranking systems, clutches, cooling systems, lighting and electrical accessories, drive axles, drivelines, engines, fuel systems, steering, suspension, tires and wheels, and vehicle coupling systems.
  • Use the Shop Management System and available electronic documentation, and consult internal and external maintenance documents.
  • Perform work in accordance with federal, state, local, and corporate requirements, including safety and DOT guidelines.
  • Maintain service, safety, and environmental records required by corporate and government mandates.
  • Meet maintenance measurements established by company policy for inspections and preventive maintenance, brakes, tires, wheels, and other customer-safety-related maintenance items.
  • Act as a mentor for the SM II level.
  • Perform other duties as assigned.

Benefits

  • Generous paid time off.
  • Medical, dental, and vision insurance effective 30 days from hire date.
  • Life insurance and disability insurance options.
  • 401(k) savings plan with Ryder matching contributions.
  • Discount on purchase of Ryder common stock.
  • Employee discounts on automotive services, mobile plans, travel, and hotels.
  • Accredited tech school tuition reimbursement.
  • PPE and uniforms provided at no cost.
  • Paid job training and development.
  • Employee and customer referral bonus program.
  • Fuel card and company cell phone.
  • Work-site service vehicle for mobile technicians.
  • Additional monthly performance incentive opportunity.
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